Best Western Hickory

It's okay but I want expecting an outside room, never thought this chain had a mix of indoor and outdoor room access. Also, as a safety concern for my little young kids, there is no side walk to walk from the exterior rooms to the office or dinning area. You have to walk on the road. Poor design, and unsafe. The sink did not drain in our room. Hair or other things have clogged it, not cool. Become and eggs were over cooked, dry and hard. Those are basic food to cook and if it's not cooked correctly you know what else isn't, the service. We called for extra towel and we're just told to go get it. Most places will bring it to your door especially late at night. Not ideal... No I will not be staying here next time I'm back here. Plenty of other places for the same money paid. Not worth the $100 /night.

It was the first time in north carolina staying at the best western in hickory nc but lady who does night audit gave us a ground room around back since we had my service dog with us for. She made sure to give me the tolitery i asked for since it was too late to go shopping for the things i needed plus we were low on funds. Husband and i slept like a baby in the big king bed and the shower in the morning before work was perfect nice and warm and strong water pressure

My stay was fine, but the breakfast was terrible. The small serving area was overrun with little kids and their families staying there for a soccer tournament. somehow, I picked up COVID, so my aftermath wasn't great. Otherwise, everything was clean and just fine. It was odd to not have a sidewalk to get from the room to the breakfast area in the front lobby...

I thank Best Western for helping me see my fur baby. The pet fee was reasonable. The staff was friendly. I appreciated housekeeping. The breakfast and coffee was delicious! I will be returning.