J
John
29 May 2024 - 4 Jun 2024
reviewed on expedia
3 out of 5 stars
Good park nearby about a mile for kids to play. Good Location for baseball event but you must drive everywhere except up a hill to restraurants that most close by 9. Didn't like the sweage smell near the elevators, The elevators were either slow or 1 was off each day, The pool was not open because was waiting for inspection, For some reason, they put a sign near the elevator saying sorry, no breakfast today which was included with room. (Just 1 day) Many of the staff were nice. Room was a bit hot and found a toy and popcorn under bed. Fridge needed a new seal.
M
Martha
14 May 2024 - 15 May 2024
reviewed on orbitz
5 out of 5 stars
We have stayed at this location several times over the course of our times at Chapel Hill, and will again I have no doubt. The staff is friendly and helpful, the rooms are comfortable and of a good size. I only wish that they would have kept a view of the bathtubs. I really like a soak, especially when in the process of caring for family members who are receiving medical treatments. Otherwise I have no complaints!
S
Stephanie
31 Mar 2024 - 1 Apr 2024
reviewed on hcom
5 out of 5 stars
Was amazing. Place was super clean. The front desk staff was excellent (especially the woman with the really curly hair - treat my kid fantastic, I wish I got her name). And breakfast was good!
S
Susan
16 Jan 2024 - 18 Jan 2024
reviewed on travelocity
5 out of 5 stars
This is always our go to hotel when we visit family. They greet you like family, always helpful, food is very good. Best hot free breakfast buffet that we've ever found in our travels. The rooms are immaculate - Never found a room substandard. If traveling along - always feel safe there. Pricing is very reasonable for all that you get - Love this place!
G
George
26 Oct 2023 - 27 Oct 2023
reviewed on orbitz
5 out of 5 stars
Room accommodations were perfect for our 3 member family and our dog.
M
Michelle
5 Jul 2023 - 8 Jul 2023
reviewed on orbitz
5 out of 5 stars
We had an excellent three night stay at the Hyatt! Wonderful included breakfast, clean hotel, wonderful exercise room, and the kids enjoyed the outdoor pool! Staff was great!
T
Tracy
7 Jun 2023 - 8 Jun 2023
reviewed on orbitz
5 out of 5 stars
Convenient location. Spacious family room with plenty of towels. We liked the full-size in-shower shampoo, conditioner, and shower gel. The breakfast was varied, with many healthy options.
P
Phyllis
12 May 2023 - 15 May 2023
reviewed on hcom
4 out of 5 stars
All was good except for 2 baby roaches seen on counter top in bedroom on our second night..also microwave would have been nice in room also..
A
Anya
18 Feb 2023 - 21 Feb 2023
reviewed on hcom
4 out of 5 stars
I liked how large the room was for kids. I was told multiple times I would have a crib but it is actually a pack n play and if I had known I would’ve brought a sheet… or picked a diff hotel bc my toddler isn’t a fan of pack n plays. Also TV should be smart tv. Note that if you stay on 3rd floor you can walk out to terrace and also a small playground down the street. Our toilet ran randomly as well and could not be flushed during that time.
A
Alexander
Invalid Date - 10 Jan 2023
reviewed on orbitz
5 out of 5 stars
The staff was very polite and helpful. Food was good. Hotel fit all my family needs