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Clint
16 Aug 2024 - 17 Aug 2024
reviewed on hcom
2 out of 5 stars
Very disappointed on entry did not have a king bed I reserved and paid for ; A/C was not working in lobby ; went to the pool and employee had her family members over with 10 kids could not use the pool ; went to breakfast and there was no food at 8am full of people and all the food was done , had to buy breakfast outside and no management presence to advise , hotel staff did not say anything as well ; very disappointed with overall stay
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Jason
23 Jun 2024 - 24 Jun 2024
reviewed on hcom
4 out of 5 stars
This hotel stay was part of a longer road trip, and when we received a call the day of our stay that the suite we booked to fit our large family was not available, we were frustrated. They offered us two connecting rooms, but there was one less bed overall. We did not have time to search around for another place, so we decided to make it work with the pull out sofa. I'm glad we did because the rooms were spacious, clean, and comfortable! I usually try to avoid pull out sofas because they are often dirty, but this one was not. I have no complaints at all.
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Tiara
28 Jun 2024 - 30 Jun 2024
reviewed on expedia
5 out of 5 stars
This will be my family's favorite place to stay from here on out. Thank you for everything
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Margaret
21 Jun 2024 - 23 Jun 2024
reviewed on expedia
5 out of 5 stars
They basketball court with the rubber court was really nice.
I was very upset to see children in the hot ub swimming underwater and staying in extended time. Even a baby was taken in. There were no signs stating the dangers to young children or prohibiting them from using it.
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Ben
14 Jun 2024 - 15 Jun 2024
reviewed on hcom
5 out of 5 stars
A last minute trip with uncertain weather so we needed an indoor pool and this bubbled up to the top of the list.
We had a nice, clean room with all the amenities including a pull out couch for the kid.
The pool and hot tub where great (and both good temperatures).
Breakfast was above average with smoked pulled chicken tacos that were super yummy with lots of topping options.
We didn't notice but they had a large offering of games at the desk that we wish we'd taken advantage of.
Outdoor had a basketball hoop and BBQ for the guests to use.
I'd come back here in an instant.
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Kristin
12 Apr 2024 - 13 Apr 2024
reviewed on hcom
1 out of 5 stars
I arrived to check-in and the lobby was complete chaos with families with young children running around and crying and the staff just ignored them. Then I was told that my reservation had been cancelled because they were sold out (I booked 6 weeks in advance), and the only comment I received was "didn't you get a call or email"... No, I did not. I then booked another hotel on my own and then received an email AND a call after 10pm that evening from hotels.com after I was in bed saying it was important that I contact them to rebooked my stay - WHAT??? Unexceptable.
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Shaun
9 Mar 2024 - 10 Mar 2024
reviewed on expedia
1 out of 5 stars
Pool was closed , washer and dryer didn’t work. Zero security stunk like weed throughout the hallways. Not that I care just don’t need my 3 young kids asking what the smell is and having to explain it to them.
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Sheforn
20 Mar 2024 - 21 Mar 2024
reviewed on expedia
5 out of 5 stars
I absolutely loveee this hotel. I’ve been here a few times with my family & we all love it. The breakfast is so good. The staff is so nice & the rooms are EVERYTHING. I totally recommend staying here 10/10
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Sarah
11 Jan 2024 - 12 Jan 2024
reviewed on expedia
5 out of 5 stars
My kids loved the pool and hot tub the room quality was excellent and so was the buffet breakfast staff was nice and accommodating highly recommend!!
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Jamie
10 Nov 2023 - 12 Nov 2023
reviewed on expedia
4 out of 5 stars
Staff was very friendly and helpful. My family enjoyed the free board and card games you could checkout from the front desk. The hot complimentary breakfast was above comparable to other restaurants that offer this perfect. Overall nice stay for the family and would stay again.