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Palms Casino Resort

4 1/2 star hotel
Kids stay free
Connecting rooms
8.2/10 Very Good
(3626 verified Hotels.com guest reviews)
See verified family reviews (38)

generated by AI based on family reviews

Overview

The Palms Casino Resort offers a luxurious experience, with many families enjoying their stay. While some guests have noted cleanliness issues in their rooms, many others have praised the beautiful property and the enjoyable pool. Families appreciate the resort's helpful staff and the possibility of room upgrades. However, it's worth noting that the resort may require additional spending on transportation to access shopping, theatres, and other family-friendly activities outside of the resort.

Guest highlights

The beautiful resort property
The enjoyable pool
Helpful and welcoming staff
The possibility of room upgrades

About the hotel

This hotel features 10 restaurants, a full-service spa, and a casino. Free WiFi in public areas and free valet parking are also provided. Additionally, an outdoor pool, a nightclub, and 5 bars/lounges are onsite.

Nearby attractions

Located in Las Vegas, Palms Casino Resort is in an area with good airport proximity. Looking to enjoy an event or a game? See what's going on at T-Mobile Arena or Las Vegas Motor Speedway. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as skydiving and ziplining in the area.

Popular amenities

Family friendly

Free cribs/infant beds
Outdoor pool

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

10 restaurants and 2 coffee shops
24-hour room service
5 bars/lounges
Breakfast available for a fee: usd 9.99-19.99 per person

Spa

Body treatments
Facials
Manicures and pedicures
Massages
Sauna
Spa open daily
Steam room
Turkish bath/hammam

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs available on site

Things to do

Concerts/live shows
Fitness center
Full-service spa
Nightclub
Outdoor pool
Shopping

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Gift shop/newsstand
Reception hall

More

1500 casino slot machines
3 casino vip rooms
51 casino gaming tables
Casino (95000 square feet of space)
Casino sportsbook
Designated smoking areas
Renovated entire property - april 2019
Tv in lobby

Nearest Airport

Airplane
McCarran International Airport
5 km from this hotel
map

Reviews that mention...

Family Reviews

for Palms Casino Resort
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

38 reviews

Review data

5 star reviews

42%

4 star reviews

26%

3 star reviews

18%

2 star reviews

0%

1 star reviews

13%

We have selected a sample of reviews which reflect what families have said about Palms Casino Resort

Showing 1 - 10 of 38 reviews

Latest reviews (38)

L

Latoya

26 Sept 2024 - 28 Sept 2024
reviewed on hcom

3 out of 5 stars

I booked two rooms for my family. One room for my husband and I (King room) and one for my mom and sister's (Twin Queen). Both rooms were dirtier than acceptable. Barely and towels in both rooms. Our love seat had noticeably questionable large white stains on it. We stayed for two nights and checked out on the third day. We called about the stains down to the service desk and was told they wouldn’t be able to clean it until the next day due to not having the proper cleaning tools. The next day rolls around and it hadn’t been clean. We were offered a $50 voucher to eat and $47 back for the hotels deposit. One room was $508.18 total and the other 392.42. The rooms were just ok and unclean. Not worth the prices because it felt uncomfortable knowing things had been dirty. Stains appeared to be from bodily fluids. The toilet bowl was also dirty which was alarming. We requested a new room initially but then were told they were all sold out. About 10 minutes later we were told we could switch rooms. By this time it was very late and we were exhausted from travel and our experiences throughout the day. We kept the room but will not book here again.
J

Jennifer

24 Jun 2024 - 28 Jun 2024
reviewed on expedia

4 out of 5 stars

Everything was perfect for our first time in Vegas. Great place for a family trip. Only down side is the AC doesn’t go below 68.
T

Tamika

13 Jun 2024 - 17 Jun 2024
reviewed on expedia

5 out of 5 stars

Me and the kiddos really enjoyed our stay. Palms has a beautiful property. We really enjoyed the pool!
J

Jeffrey

9 May 2024 - 10 May 2024
reviewed on expedia

4 out of 5 stars

Gentleman at our elevator area was very welcoming and greeted us with a big smile and engaged us like we were his friends and family.
C

Christina

18 Apr 2024 - 19 Apr 2024
reviewed on expedia

5 out of 5 stars

Went to vegas for my daughters 7th bday. Checked in and they upgraded us to a penthouse. What a great first experience for my family.
D

Domenic

5 Apr 2024 - 6 Apr 2024
reviewed on expedia

1 out of 5 stars

Not a nice place for families. Hotel staff very unhelpful and couldnt answer the simplest queries of the area. We asked for our bathroom to be cleaned after we found a long hair in our shower when we checked in. Room service arrived 6 hours later waking us up at 10pm. Reception then called at 11pm again waking us and our kids up to see if it had been done. Appreciate vegas isnt a family place but surely a fairly expensive hotel could do a bit better.
Y

Yaned

27 Mar 2024 - 28 Mar 2024
reviewed on expedia

5 out of 5 stars

They help me with the best option for my stay even if I messed up with the location on the hotel . Had amazing experience with my family . Thank you
M

Mary

4 Feb 2024 - 8 Feb 2024
reviewed on expedia

3 out of 5 stars

No free shuttle service to the strip so budget in a couple cab drives daily. I found drivers courteous and cabs convenient they deserved their pay. But I resented the service charges at ATM. A 200.00 withdrawal cost me 315.00 with the exchange and the hefty service charge. Is it too much to ask for a free bottle of water in your hotel room. $8.00 US on the strip. With escalators not working I needed the water. We upgraded our room but extra cost was not worth it. I admit to being spoiled by the Niagara river and falls views That I’m accustomed to. In all fairness maybe the water price is relative. Staff were pleasant and helpful. Eating at a four star restaurant can cost you your months grocery bill. I’m not kidding. House wine at Gordon Ramsay’s cost 59.60US A GLASS be sure to check the wine list before ordering. Experience however was otherwise lovely. I realize I strayed my comments away from the property. This was my third stay at the Palms over many years. Vegas has allot to offer, Enjoy!
K

Krystal

21 Dec 2023 - 24 Dec 2023
reviewed on expedia

5 out of 5 stars

I came with my family in December it’s was wondering, but I’m coming back in the summer so we can experience the pool
M

Melissa Anne

20 Dec 2023 - 23 Dec 2023
reviewed on expedia

4 out of 5 stars

Needs some shopping options like other resorts and family friendly activities... spent alot of money on taxi/Uber to other resorts for shopping/ theatre experiences/ family activities...it would be great if the resort had those options and/or a shuttle- flat rate to other resorts since it is a little away from other resorts.
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