Homewood Suites by Hilton St. Louis-Chesterfield

I booked a 2-bedroom suite, one room with a king bed, another room with two queen beds. I was getting married (outdoors) on Saturday, 10/12 and needed a place for me to get ready, hair, etc. I booked this sweet because of the space and then also for my out of town maid of honor and her family (Lindsey). Instead of the suite I booked, they put her in a 1-bdrm suite and tried to say it was a 2-bdrm because it had a pull out couch. I had to fight with the front desk (while putting me late to my rehearsal). She finally "upgrades" me. Get to the room and it's the exact room i booked!! it was frustrating because my confirmation does not show specifically what i booked which would have been helpful in proving my reservation. They saw one adult and two kids, and thought they could get away with putting them in a smaller room. A Bride-t-be does NOT need that kind of stress the night before.

We got in late and the front desk staff got us checked in quickly, she was so kind! The room was amazing, super comfortable! Breakfast was great and the employees were so wonderful to our kids!

The staff was incredibly sweet and hospitable, as if we were family. Very clean and the breakfast was very good as well! I will definitely stay here again

The hotel was clean and staff were friendly. Breakfast was amazing and the room was very comfortable for our family of 5. My only complaint is that the WiFi didn’t work in our room. We couldn’t get connected. With teenagers all with their own devices this was a problem.

This was An amazing stay for my family! This was the last leg of our cross-country roadtrip and our receptionist at check-in (after 2 in the morning) was amazingly kind and patient and made us feel so at home! She was the best!

Great room!! It was way More than I was expecting for the small price. Will stay here again! Sink and dressing area separate from the shower and toilet. Made getting ready a lot easier for the family.

Pool was down for maintenance and I had kids with on the trip and they were very upset.

Booked this hotel as a mini staycation with my family from StL for the pool, I have two grandkids. Pool was closed and I wasn’t notified or was it noted on the website. Also, my room accommodations weren’t available due to a broken A/C and my family was in different parts of the hotel. Total waste of money! Plus the night manager was extremely rude.

This is my 4th time at this hotel and the first time bringing my whole family. The staff is so friendly, the rooms are spacious, the beds are very comfortable, and the pool area is so nice. I love the breakfast and the location as well.