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Auburn Place Hotel And Suites

2 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(1009 verified Hotels.com guest reviews)
See verified family reviews (37)

generated by AI based on family reviews

Overview

Auburn Place Hotel and Suites provides a good base for families, with many guests highlighting the clean rooms, excellent breakfast, and a lovely pool that is a hit with children. While some families have mentioned noise issues, potentially due to the pool hours, many appreciate the convenient location and the friendly, helpful staff. The hotel also offers amenities such as free Wi-Fi and cable TV with children's channels.

Guest highlights

The large, clean pool is a big hit with children.
The breakfast is consistently praised by guests.
The staff are friendly and helpful.
Rooms are clean and comfortable.

About the hotel

Along with an indoor pool, this hotel has a fitness center and a 24-hour business center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Nearby attractions

Located in Cape Girardeau, Auburn Place Hotel And Suites is near theme parks. Shawnee National Forest and Union County State Fish and Wildlife Area reflect the area's natural beauty and area attractions include Cape Splash Family Aquatic Center and Cape Girardeau Conservation Nature Center.

Popular amenities

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available daily

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
This property does not have elevators
Visual fire alarm
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

Fitness center
Indoor pool

Outdoor

Bbq grill(s)

Conveniences

Front-desk safe
Grocery/convenience store
Newspapers in lobby
Vending machine

More

Designated smoking areas
map

Reviews that mention...

Family Reviews

for Auburn Place Hotel And Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

37 reviews

Review data

5 star reviews

57%

4 star reviews

16%

3 star reviews

16%

2 star reviews

8%

1 star reviews

3%

We have selected a sample of reviews which reflect what families have said about Auburn Place Hotel And Suites

Showing 1 - 10 of 37 reviews

Latest reviews (37)

C

Charles

30 Aug 2024 - 1 Sept 2024
reviewed on hcom

4 out of 5 stars

Overall, nice place. All staff were excellent excellent but lots of drinking by guest and dogs barking. Continued noise from children slamming doors late at night. We should have requested another room!
Y

Yvonne

18 Jul 2024 - 19 Jul 2024
reviewed on hcom

5 out of 5 stars

Easy access on and off of interstate. Couldn’t hear the traffic from our room. Walking distance to several restaurants. Room was extremely clean with an abundance of pillows and bath towels. WiFi free. Cable television with several channels for children. All staff treated us courtesy and kindness. Cookies in dining area from 8-9 pm. Pool clean. Breakfast bar 6-9 am. Planning to stay again and trying to link up with other hotels in their chain of hotels.
A

Amber

29 Jun 2024 - 30 Jun 2024
reviewed on expedia

3 out of 5 stars

The room was clean and adequate with all of the amenities mentioned. The issue came when we were put in a pool side room. We were not aware the pool stays open until 10-11pm so there were a ton of screaming kids right outside the door which ultimately ruined our night and made it impossible to sleep. If you’re traveling with kids looking for pool fun this would be a great stop, if you want sleep DONT.
B

Beth Ann

19 Jun 2024 - 20 Jun 2024
reviewed on hcom

3 out of 5 stars

Just looking for an overnighter with my grandson (5 yo) before we go camping. This looks like a cool place to stay normally! The pool inside the courtyard looked great and kids were swimming! The breakfast area and food itself was a nice spread! I missed the pool table on floor 2, but I could hear it. Rooms were really cold and everyone at the desk was nice! After a long day of driving and sweating in this heat wave- I just wanted to shower… inside the shower was a bunch of long hair, all over the wall, which I didn't see until I got in. Last thing I want to see is someone else’s hair all over. If hair was in the shower, where else would it be. Of course thats all I thought about while I was there. (Cleanliness) There were 3 Disney channels which I was excited about for my grandson, but none of them worked. (Signal lost) I called down to the desk but there was no pick up. Later, when I tried again, the gal who picked up (was very nice) didn't know how to fix it. She did offer to come look at it, but at that point we were both in bed and in pj’s. Floor covering feels not secure, esp by the bathroom. It buckled as you walked on it. A clean bathroom would have earned this stay 4 stars out of 5.
H

Henry

6 Jun 2024 - 7 Jun 2024
reviewed on hcom

5 out of 5 stars

We stay at this hotel quite often. We always have a great stay. The pool is amazing (our kids love it) and the breakfast is swell as well. We will be back again!
R

Robert

22 May 2024 - 23 May 2024
reviewed on hcom

5 out of 5 stars

Always a wonderful for my wife and me at Auburn Place. We travel from Alabama to Kansas four times a year and always stay at Auburn Place. Great family atmosphere, wonderful staff, excellent breakfast, nice rooms—a great value.
L

Laura

19 May 2024 - 20 May 2024
reviewed on expedia

5 out of 5 stars

Staff and premises were top knotch.i had family come vist and swim for a bit and they were welcoming to my guest.The manager and staff complimented eachother.very good work= physicaly and socially..room was clean smelled good nothing out of place.. I DIDNT WANT TO LEAVE!! LOL THANK YOU FOLKS FOR A WONDERFUL VACATION NIGHT STAY!! THE BEST
C

Catherine

10 May 2024 - 11 May 2024
reviewed on expedia

5 out of 5 stars

Very friendly staff, loved the breakfast and the rooms very clean and comfy beds. Kinda loud, could hear kids playing well after midnight. Not sure if there is a pool closing time.
T

Treat

9 Apr 2024 - 12 Apr 2024
reviewed on expedia

3 out of 5 stars

Don't stay if you need internet while you are there. Good place to keep the kids occupied with the pool. There is highway noise, but otherwise it wasn't too bad. I did not hear the people above or around me. Only those outside since weather-stripping doors to seal them (as well as making sure they are hung properly) is no longer a thing with American hotels. If you have registration or basic room issues, the staff is excellent. LeighAnn went above and beyond to help us with an unexpected delay to leaving. (Sidewall got punched out on the tire.) My only other issue was the internet, and nothing was done to fix that. The network for the hotel is set up wrong, the access point serving my location was not connected to the rest of the network, and the advertised ethernet connection does not exist. There is a jack but it isn't wired to anything at all. With access, I could have fixed it. With instruction, staff could not. All of this is on the property owner. It isn't a provider issue (althought the Spectrum connection is too slow for the amount of rooms they have.) This is the internal networking being setup wrong. I will not stay again, because I require working internet. If that is not mandatory for you, then Auburn Place should be a great place for you.
n

natalie

7 Apr 2024 - 9 Apr 2024
reviewed on hcom

3 out of 5 stars

Bathroom was filthy. Hair in the shower and on the toilet. Bathtub appeared to have never been cleaned. My child was afraid to step foot in it. The comforter on the bed had a lot of black fuzzies.
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