1/24

SureStay Hotel by Best Western Meridian

2 1/2 star hotel
Kids stay free
8.2/10 Very Good
(677 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

This hotel features laundry facilities, a 24-hour front desk, and a garden. Free WiFi in public areas and free self parking are also provided. Additionally, a picnic area, ATM/banking services, and a vending machine are onsite.

Nearby attractions

Located in Meridian, SureStay Hotel by Best Western Meridian is in the city center. Mississippi Industrial Heritage Museum and Temple Theater for the Performing Arts are cultural highlights, and travelers looking to shop may want to visit Bonita Lakes Mall.

Popular amenities

Family friendly

Laundry facilities
Microwave
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities

Accessibility

This property does not have elevators

Outdoor

Garden
Picnic area

Conveniences

Atm/banking services
Vending machine

More

Designated smoking areas
Renovated entire property - june 2018
map

Reviews that mention...

Family Reviews

for SureStay Hotel by Best Western Meridian
star-fullstar-emptystar-emptystar-emptystar-empty

1.5 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

0%

3 star reviews

0%

2 star reviews

50%

1 star reviews

50%

We have selected a sample of reviews which reflect what families have said about SureStay Hotel by Best Western Meridian

Latest reviews (2)

M

Michael

14 Jul 2023 - 15 Jul 2023
reviewed on orbitz

1 out of 5 stars

When I arrived at the property to check in. The staff at the desk gave me the key to my room and said, "I hope you are ok with a smoking room"."We don't have any non smoking rooms left". I honestly did not look at the fine print until after I checked in, but the description I received did not mention the room as smoking. It specifically said, "Designated smoking areas." As I was leaving the office area, I noticed a family entering and they looked distressed. I went to my room abd it reejed of cigarette smoke, and the skunky odor of marijuana. I had made up my mind that I was staying because there were few rooms available locally, and I sprayed the room the best I could with Febreeze. After which, I went and talked with the family that walked into the office after me, they had the same problem and talked the desk staff into a refund for the room.This was misrepresentation #1. Misrepresentation #2 is that under amenities, its states that the rooms had been soundproofed. I believe that is a blatant lie. The facility is a motor lodge with room doors adjacent to the parking lot. My room door shown light around 3 edges of the door. Misrepresentation #3. The staff said no non smoking rooms were available. There was a listing on Expedia after all the previous events. I would gladly speak with anyone from Expedia or Best Western regarding this stay if they are interested. I have screenshots, and pictures of other problems in the room.
K

Kathryn

3 Jul 2021 - 4 Jul 2021
reviewed on hcom

2 out of 5 stars

Stayed here overnight on way to Waveland and wish we stayed somewhere else. Service was friendly. Some family members were asked if they needed service for the night from girls in the parking lot, doors slamming all night, people arguing at 4 am over money they "earned". To top it off the morning we were checking out, a BED BUG was crawling on the wall. We immediately changed clothes and left.
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