TownePlace Suites Detroit Sterling Heights

We checked in tonight because we lost power at our home and this hotel was nearby. After getting my kids settled I went to the lobby to try to buy some snacks. There was a guest I front of me who was taking awhile with the clerk so I put back all of the snacks and headed back to my room. As I got off the elevator I was met by the clerk who had run up the stairs thinking I stole the snacks. She saw I had nothing in my hands (I was wearing shorts with no pockets so I had no room for anything on me). The way she spoke with me was accusatory and unfortunate. Shortly thereafter I received notice that my power had been restored at home, so we quickly left the property. First time I checked in to a place and left without staying an hour. I regret having paid $150 , yes, but I am even less pleased to have been regarded as a criminal. That will be my last stay at the property.

Although outdated, my room was clean. The last time I stayed at one of these hotels, the mattress was comfortable and the sheets were very soft. That's one reason I chose it this time, also because it is close to the hospital where I was visiting my gravely ill sister. This mattress was sagging and the sheets were rough. The desk attendant was nice but kept going on and on about his family history, enen though I had mentioned that I was there because my sister was in the hospital. I was tired and sad and just wanted to sleep. The breakfast was disappointing, no eggs or waffle iron.

The property is close to family when I stay here.