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The Row Hotel at Assembly Row, Autograph Collection

4 star hotel
9.4/10 Exceptional
(1001 verified Hotels.com guest reviews)
See verified family reviews (13)

generated by AI based on family reviews

Overview

The Row Hotel at Assembly Row is a popular choice for families seeking a comfortable and convenient stay. Families appreciate the hotel's cleanliness, welcoming staff, and thoughtful accommodations. The hotel's proximity to the Orange Line offers easy access to Boston. While the pool is described as shallow, it's perfect for families with young children. Note that some guests have mentioned noise issues from other guests, but generally the hotel receives positive feedback for its service and location.

Guest highlights

Welcoming and friendly staff
Spotless cleanliness throughout the hotel
Thoughtful accommodations designed with families in mind
Convenient location near the Orange Line and shopping/dining

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe, and valet parking. Housekeeping is available once per stay.

Nearby attractions

Located on the riverwalk, The Row Hotel at Assembly Row, Autograph Collection is in Assembly Square neighborhood and is connected to a shopping center. Travelers who have shopping on the agenda can visit Assembly Row and Harvard Square, while those looking for another kind of activity may want to check out Encore Boston Harbor. Looking to enjoy an event or a game? See what's going on at TD Garden or Fenway Park. Kayaking, sailing, and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Indoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Full breakfast available for a fee daily 8:00 am–11:00 am: usd 10-25 per person

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (once per stay)
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Shopping

Outdoor

Terrace

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall

More

Smoke-free property

Nearest Airports

Airplane
Logan International Airport
6 km from this hotel
Manchester Airport
66 km from this hotel
Theodore Francis Green State Airport
79 km from this hotel
map

Reviews that mention...

Family Reviews

for The Row Hotel at Assembly Row, Autograph Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

13 reviews

Review data

5 star reviews

69%

4 star reviews

15%

3 star reviews

15%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Row Hotel at Assembly Row, Autograph Collection

Showing 1 - 10 of 13 reviews

Latest reviews (13)

A

Alyssa

26 Jun 2024 - 29 Jun 2024
reviewed on expedia

5 out of 5 stars

Beautiful hotel and area, great for families for a quick getaway. Spotless clean in and around the hotel. 10/10
M

Marisa

15 Mar 2024 - 16 Mar 2024
reviewed on orbitz

5 out of 5 stars

My favorite, family friendly hotel
M

Milena

1 Mar 2024 - 3 Mar 2024
reviewed on travelocity

5 out of 5 stars

Overall a great experience. Will stay here again as well as recommend it to friends and family.
K

Kathryn

24 Feb 2024 - 25 Feb 2024
reviewed on expedia

3 out of 5 stars

We had a good stay. The only criticism is there were many unruly noisy families with kids. Literally running in the halls and yelling Mommy down the hall at 11 PM. Very noisy. Maybe there should be adult only floors. Parent think this running and yelling in halls is ok I. Guess. Ugh.
S

Sarah

19 Nov 2023 - 20 Nov 2023
reviewed on hcom

5 out of 5 stars

Excellent experience from start to finish. Warm welcoming staff. Easy valet and check in. I genuinely felt taken care of. The accommodations were awesome and thoughtful. My child was welcomed and addressed personally. The pool was perfect as was the location. Wonderful people all around! We will most definitely return!
D

Douglas

24 Aug 2023 - 26 Aug 2023
reviewed on orbitz

5 out of 5 stars

Very nice hotel - located right off the Orange Line. Very hipster locale with plenty of convenient shopping (if you forgot to pack something for your trip) and dining if you want an evening closer to your hotel. Only gripe is that the pool is shallow - strictly for families with kids.
G

Gaye

13 May 2023 - 15 May 2023
reviewed on orbitz

4 out of 5 stars

Loved the hotel and front desk reception. Wish some of the guests were aware of the time and used their indoor voices when they spoke in the hallways. Especially the gentleman who at 7:00AM was talking so loudly while walking the hallways. I cannot believe how inconsiderate people can be. We will be back as we have family in the area. We are very comfortable staying there. Thank you
J

Jeremy

20 Apr 2023 - 21 Apr 2023
reviewed on orbitz

3 out of 5 stars

Excellent hotel, just wish there was free breakfast and the restaurant and bar had longer hours. The pool was nice, but extremely small. Small group of kids took up the whole thing so I couldn’t enjoy it.
S

Samuel

11 Feb 2023 - 15 Feb 2023
reviewed on hcom

5 out of 5 stars

A wonderful stay. After a few teething problems were resolved (like no bedding for our children even though we booked for 4 people) and then waiting a while for it to be sorted satisfactorily, we had a wonderful stay. We did a lot of research before booking The Row and didn’t regret our choice. The hotel was fantastic, in a great location and ten minutes from downtown Boston by Uber. The majority of staff were really great, friendly and very helpful and the breakfast was superb. We can’t wait to go back.
A

Anna

6 Aug 2022 - 7 Aug 2022
reviewed on orbitz

4 out of 5 stars

We had a wonderful time. The room was comfortable and clean. Staff was very responsive. The pool was fabulous. For some reason the door to the deck was open but there is not exterior door handle to return to the pool room. Luckily one of us stayed inside-otherwise we would have had to go in through the fitness center. For those with young children - definitely try to stay on 2nd floor, as there are no public restrooms near the pool (at least none that we could find, we didn't ask). Overall a lovely time!
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