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Carriage House Hotel

3 1/2 star hotel
8.6/10 Excellent
(170 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

An outdoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.

Nearby attractions

Carriage House Hotel is located in River Ranch, a neighborhood in Lafayette, and is in a shopping district and near the airport. Looking to enjoy an event or a game while in town? See what's going on at Cajundome.

Popular amenities

Family friendly

Babysitting (surcharge)
Children's club (surcharge)
Children's pool
Lazy river
Microwave
Outdoor pool
Refrigerator
Snack bar/deli
Supervised childcare (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant and 1 coffee shop/cafe
Free on-the-go breakfast available daily 7:30 am–9:30 am

Spa

8 treatment rooms
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - swedish
Massage - deep-tissue
Massage - hot stone
Massage - prenatal
Massage - sports
Massage/treatment rooms

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Tennis lessons
Wedding services

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

13 outdoor tennis courts
Aerobics classes
Children's pool
Fitness center
Outdoor pool
Pilates classes
Spa services
Tennis
Yoga classes

Outdoor

Garden
Picnic area
Pool sun loungers
Pool umbrellas

Conveniences

Elevator
Free newspapers in lobby

More

Romance packages available
Smoke-free property

Nearest Airports

Airplane
Lafayette Regional Airport
6 km from this hotel
Baton Rouge Metropolitan Airport
94 km from this hotel
map

Reviews that mention...

Family Reviews

for Carriage House Hotel
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

0%

3 star reviews

0%

2 star reviews

67%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Carriage House Hotel

Latest reviews (3)

E

Ellen

6 Oct 2024 - 7 Oct 2024
reviewed on hcom

2 out of 5 stars

While the room appeared clean upon arrival, the fact that my 10 month old baby’s hands & feet were filthy black from crawling around proved us otherwise. That was rather disappointing. I specifically selected this hotel for the kid-friendly pool area. We arrived at 3:30pm, quickly unpacked, and changed to go swimming. Then after having to get directions to the pool from a random staff member, since it was not posted anywhere, and walking a good 1/2 mile to the pool area, we were told it was closing in two minutes (5pm). Pool hours were not provided at check-in & were not listed in the hotel binder in the room. The 5pm closing did not match the signs on the pool either. Nevertheless, we inquired about the opening time for the next day expecting to enjoy the amenities then. Much to our disappointment, we arrived to find that the water to the kid slide & splash area were turned off. We politely asked if it could be turned on & were told these amenities were not available after Labor Day. I spoke with the manager & was told there was nothing he could do since I booked through hotels.com. Apparently the pool hours & closure are posted on the hotel website/social media but is not communicated to its partnering booking agencies, as I could find no notice of this on hotels.com. So we were able to swim in the pool at our own risk but no other kid-friendly options as advertised. Should have booked a less expensive hotel with a pool and could have swam until 10pm.
S

Steven

29 Apr 2023 - 30 Apr 2023
reviewed on expedia

2 out of 5 stars

The property is very well-kept and nice looking. At check in we had to wait on the Front Desk employee to finish what she was doing on her cellphone to get checked in. The property is very spread out and she did not offer to tell us where to go. She was annoyed that we had to ask for directions to get to our room. The next morning at 8am there was a loud knocking at the door as the housekeeper was trying to enter our room. I jumped up out of bed and told her we were still in the room. 9am again, loud knocking at the door as the housekeeper was attempting to enter the room. 10am once again there was ANOTHER loud knock at the door as housekeeping was attempting to enter the room. FOR A THIRD TIME I told her we were still in the room and she asked how much longer we would be? My wife and I have 3 young children who normally wake up early so we were really looking forward to the opportunity to sleep in on our trip. NOPE! We were not only woken up multiple times but had nothing done about it when I called the front desk to ask if that was normally how they push guests out of their rooms on their check out date. Why am I paying a premium price for a room at a "Diamond rated" hotel for this type of treatment? We come to Lafayette VERY often and have stayed at a cheaper hotels and had better service from the staff. I am VERY disappointed in how this luxury boutique hotel treats their guests. Front desk at check out did not care and simply said "sorry about that" when I talked to her.
D

Dana

9 Apr 2022 - 10 Apr 2022
reviewed on expedia

5 out of 5 stars

The room was one of the best I’ve stayed in with lovely design and a nice separation of living and sleeping areas that includes two TVs so there’s no problem settling viewing disputes. We had a problem with our thermostat that was handled in mere minutes and she made us feel like welcome family members while taking care of the problem. Also, you’re given an access card to enter from your garage level so security so it seems much more secure than other properties. Such an amazing property and friendly staff! I’m actually hoping we have reason to stay in Lafayette overnight again so we can return to Carriage House.
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