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The Mulberry Hotel

3 1/2 star hotel
9.4/10 Exceptional
(1064 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

The Mulberry Hotel receives consistently positive feedback from families. Guests appreciate the clean and comfortable rooms, many noting the spaciousness and well-equipped kitchens. The friendly staff and good breakfast are also frequently praised. While some minor issues have been reported (e.g., occasional check-in delays, phone issues in some rooms), the overall experience is overwhelmingly positive, making it a suitable option for families.

Guest highlights

Clean and comfortable rooms with spacious layouts and well-equipped kitchens
Friendly and welcoming staff
Good breakfast options

About the hotel

This smoke-free hotel features a 24-hour fitness center, a snack bar/deli, and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.

Nearby attractions

Located in Westlake, The Mulberry Hotel is in the city center. The Country Club at Golden Nugget and Frasch Park Golf Course are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Children's Museum Lake Charles and Prien Lake Park. Looking to enjoy an event or a game while in town? See what's happening at McMurray Ball Park or Pattison Complex. Guests love the hotel's quiet location.

Popular amenities

Family friendly

Grocery/convenience store
Laundry facilities
Microwave
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Free buffet breakfast available 6:00 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Low-height counter and sink
Raised toilet seat
Roll-in shower (select rooms)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Conveniences

Elevator
Front-desk safe
Grocery/convenience store

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for The Mulberry Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

73%

4 star reviews

27%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Mulberry Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

M

Megan

23 Jul 2024 - 24 Jul 2024
reviewed on hcom

5 out of 5 stars

It unfortunately took 45 mins to check us in. The app had me make the reservation for that day (it was right after midnight) but they had to redo the dates and call Expedia to fix. The room was pretty clean, except a can opener was left on the dresser from the previous traveler. The bed was clean and comfortable. The breakfast was good. The kids had cereal and I had a bagel. The staff was friendly. I will stay again if ever in the area, even with the check in hiccup.
T

Terry

21 Jun 2024 - 22 Jun 2024
reviewed on hcom

5 out of 5 stars

My husband stays at this hotel for business trips. This was the first time I got to join him for a family trip. I was so impressed with the cleanliness and a friendly staff. What a great way place to stay!
J

Jeffrey A

9 Jun 2024 - 10 Jun 2024
reviewed on hcom

4 out of 5 stars

We had to leave only a few hours after checking in due to a family situation at home. The room seemed fine but it was an ADA room which was odd. We did not need or request that.
f

francisco

8 Mar 2024 - 9 Mar 2024
reviewed on orbitz

4 out of 5 stars

The property is not in a terrible but not great. The hotel is nice, clean and we did feel safe. Well lit parking and they. Called me to confirm my late arrival. Very satisfied. Decent place to come with family. Will stay again. Food is typical.
W

William

13 Jul 2023 - 15 Jul 2023
reviewed on orbitz

5 out of 5 stars

The room was clean and nice the lobby was😁clean.the breakfast was good I would stay there again and recommend it to friends and family 10 out of 10
R

Rick

20 May 2023 - 21 May 2023
reviewed on orbitz

5 out of 5 stars

First time and definitely will be back. What a wonderful hotel super close to the Horseshoe Casino. The property is clean and when you walk in it smells like someone has been cleaning. The decor is beautiful. The rooms are the star of your stay. Full kitchen with pots and pans to cook!!! Plus plates, cups, everything you need. We stayed in a double queen room and it’s by far the biggest rooms in comparison to the Holiday Inns or a Marriot property. Loved the shower, the water pressure was amazing. Breakfast is served. Only suggestion is to have another waffle maker. Lots of people waiting for one while a guest was making 4 or 5 waffles for his family. Very small issue but I could see guests face as they were frustrated. Loved the back patio. Sat out there to drink my coffee. Overall this place is a 10 out of 10! Mrs. Betty was super nice along with the lady serving breakfast. She was working super hard.
T

Trina

8 Apr 2023 - 9 Apr 2023
reviewed on hcom

5 out of 5 stars

The hotel was clean and well maintained. It was in a safe area and off the main street with a few fast food restaurants, which was good for a small town on the outskirts of Lake Charles. I would stay here again when visiting family in Lake Charles.
B

Bryson

7 Apr 2023 - 8 Apr 2023
reviewed on hcom

5 out of 5 stars

Mrs. Teri at the front desk got the teip off to a great start with a friendly and opening welcome! Greeting myself and the family as soon as we entered and gave all the information very detailed and in depth. We will be back!!
N

Nicole

30 Sept 2022 - 1 Oct 2022
reviewed on orbitz

5 out of 5 stars

This property is a hidden gem. The property was clean leash check in and personable care and service from the owner and staff. I enjoyed the fact that an owner considering guest would take the time to talk and consider guest concerns. My family was very pleased with our stay.
K

Kim

6 Sept 2022 - 8 Sept 2022
reviewed on orbitz

4 out of 5 stars

The rooms were extremely clean, the beds were great to sleep in, however, the pillows were a little too soft, and rather small. I didn't give it a five-star rating because the phone did not work, I had to unplug the line from the phone and plug it back every time I wanted to use it and when I brought this to the attention of the front desk, they did not offer to come and fix it. The walls are rather thin and you hear the conversations of the people next door, plus you hear the television through the wall until the early hours of the morning. The fan in the bathroom comes on when you turn the light on and it's rather loud. The toilet is for a child and not an adult, and is rather small. The toilet paper holder ejects the toilet paper when you try to pull the paper off the roll. I didn't put all of these negative items in the review.
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