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Embassy Suites by Hilton Lexington/UK Coldstream

3 1/2 star hotel
Connecting rooms
8.6/10 Excellent
(1004 verified Hotels.com guest reviews)
See verified family reviews (22)

generated by AI based on family reviews

Overview

Embassy Suites by Hilton Lexington provides a comfortable and enjoyable stay for families. Many guests appreciate the spacious rooms, perfect for families of five or more. The complimentary breakfast, described as amazing and including made-to-order omelettes, is a significant plus. The hotel also boasts a pool, adding to the appeal for families. While some have reported minor cleanliness issues, the overall consensus points to a positive family experience.

Guest highlights

The spacious rooms, ideal for larger families.
The amazing breakfast, featuring made-to-order omelettes and a wide variety of hot and cold options.
The hotel's pool, providing a relaxing and fun activity for families.

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Full breakfast is free. Other amenities include a bar/lounge, a 24-hour business center, and WiFi in public areas.

Nearby attractions

Located in Lexington, Embassy Suites by Hilton Lexington/UK Coldstream is in the business district. Mary Todd Lincoln House and Hunt-Morgan House are cultural highlights, and travelers looking to shop may want to visit Victorian Square Mall and Hamburg Place. Looking to enjoy an event or a game while in town? See what's going on at Whitaker Bank Ballpark, or consider a night out at The Kentucky Castle. Discover the area's water adventures with kayaking and sailing nearby, or enjoy the great outdoors with mountain biking and hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Kitchenette
Laundry facilities
Microwave
Refrigerator
Sofa bed

Wifi

Available in all rooms: wifi (usd 9.95), wired internet (surcharge)
Available in some public areas: wifi (usd 9.95)

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free daily reception
Free full breakfast available daily 6:00 am–10:30 am
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible restaurant

Things to do

Fitness center
Indoor pool

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airport

Airplane
Blue Grass Airport
12 km from this hotel
map

Reviews that mention...

Family Reviews

for Embassy Suites by Hilton Lexington/UK Coldstream
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

22 reviews

Review data

5 star reviews

73%

4 star reviews

5%

3 star reviews

9%

2 star reviews

5%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Embassy Suites by Hilton Lexington/UK Coldstream

Showing 1 - 10 of 22 reviews

Latest reviews (22)

J

Jonathan

1 Sept 2024 - 2 Sept 2024
reviewed on hcom

5 out of 5 stars

We loved our stay it was so nice & perfect for our family after a long evening of traveling it was a comfy place to rest.
M

Maya

26 Jul 2024 - 29 Jul 2024
reviewed on hcom

5 out of 5 stars

Truly enjoyed our stay, we went up to see family as well has watch my daughter compete for her first big cheer tournament the staff was amazing the breakfast and food from the hotel was amazing we couldn’t have asked for a better stay
G

Ganesan

6 Jul 2024 - 7 Jul 2024
reviewed on expedia

5 out of 5 stars

A great place for the family
J

Jonathan

24 May 2024 - 25 May 2024
reviewed on hcom

5 out of 5 stars

Very pleased with this hotel. Was a stop over for us and we enjoyed a walk around the grounds and swim in the pool before going to bed. Hotel is right along the legacy trail and I was able to get for a long run and then we all had an amazing breakfast as a family before hitting the road. Breakfast included mto omelettes/ eggs and many many hot and cold options. Room was clean and as expected, pool was very nice.
P

Pearl

22 Dec 2023 - 23 Dec 2023
reviewed on orbitz

5 out of 5 stars

I came for a holiday party and had a great time. I love my family get togethers Merry Christmas.
G

George

16 Dec 2023 - 17 Dec 2023
reviewed on orbitz

5 out of 5 stars

The staff were all very friendly. When we checked in there were some things that made me feel like the room wasn’t sufficiently cleaned. The first thing is my 6 year old grandson found a rolled up wad of gum in the chair in the bedroom and proceeded to pick it up and bring it to me. 2. Maybe the drawer on the night stand was stained but when I opened it looking for a menu for room service it looked so dirty I didn’t want to touch it. 3. I tried, unsuccessfully for 20 min to get a menu or in room dining options. When I called the number it would ring once then go to a busy signal. I called the front desk who informed me that I couldn’t get a menu by scanning the scan in the living room but I could in the bedroom. It didn’t happen and because my family and I thought this was an option they had gone out and I was left unable to get food. I am disabled and did not feel comfortable even with my walker coming downstairs alone. And 4, we did not discover we had no shampoo or conditioner till my granddaughter showered and wet her hair, but on a great note ~ it was delivered to our door within 10 min of me calling the front desk. Your hotel is absolutely beautiful. Every single staff person was professional, efficient, and kind and your made to order breakfast was the best breakfast I’ve had in any hotel Thank you Sincerely, Mona Baker
L

Lynne

27 Oct 2023 - 29 Oct 2023
reviewed on orbitz

5 out of 5 stars

Great for families. Rooms are spacious. Happy hour and breakfast are great. Enjoyed our stay.
T

Travis

29 Jul 2023 - 30 Jul 2023
reviewed on orbitz

1 out of 5 stars

We went for ny sons baseball teams tournament. A few of us had gotten rooms here and our children range from 5 to 12. Well to our surprise our children all walked past a room that had their curtains wide open and a couple were having sex where our children saw the whole thing. When we walked up and saw them staring we looked to see what they were looking at and started to bang on door and they wouldnt even come to door. They shut the curtains just to reopen them later and go back at it. Staff was terrible and didnt seem to care.
C

Claudia

18 Jul 2023 - 19 Jul 2023
reviewed on hcom

5 out of 5 stars

This is our second time at this hotel during travels. We love the spacious rooms and free breakfast. Great for a family of 5!
C

Chris

7 Jul 2023 - 9 Jul 2023
reviewed on orbitz

1 out of 5 stars

I will never stay here ever again! After we had a complaint made on our room the front desk called 3x and also send up security which knocked 2x before waking us up at 3:30 AM! The complaint stated we were jumping up and down banging on the wall and kids screaming again no children were with us. Mind you my husband is in a boot from an injury. Now mind you even though they came to the door and heard Nothing they found it necessary to repeat the process, without even considering another room that could be the problem. We have waited 3 days for the GM to call us, David Smith, however it seems no one cares about customer service there. We run a small business and was looking forward to finding a “home” hotel to stay at because we will be visiting so frequently. Guess it will not be here.
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