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Quality Inn

2 1/2 star hotel
8.8/10 Excellent
(1011 verified Hotels.com guest reviews)
See verified family reviews (5)

About the hotel

An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.

Nearby attractions

Quality Inn is located in Berea. Boone Trace Marker and Battle of Richmond Visitors Center are local landmarks, and some of the area's attractions include Hummel Planetarium and Paradise Cove Aquatic Center.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Microwave
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)
Free full breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Pool sun loungers

Conveniences

Elevator
Vending machine
Water dispenser

More

Designated smoking areas
Fireplace in lobby
Tv in lobby

Nearest Airport

Airplane
Blue Grass Airport
55 km from this hotel
map

Reviews that mention...

Family Reviews

for Quality Inn
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

0%

3 star reviews

0%

2 star reviews

20%

1 star reviews

40%

We have selected a sample of reviews which reflect what families have said about Quality Inn

Latest reviews (5)

T

Teresa

16 Mar 2024 - 17 Mar 2024
reviewed on expedia

1 out of 5 stars

Myself and my family wasn’t able to shower. When the shower was turned on the toilet started to overflow. A man came and plunged the toilet and said we couldn’t use the shower. He then said we could go to another room to shower but upon entering that room we realized there were personal items of a man in the room and the bathroom. I brought this to the attention to staff and was told they would look into it. Unfortunately they didn’t even try to make it right with us.
C

Courtney

1 Mar 2024 - 2 Mar 2024
reviewed on expedia

2 out of 5 stars

it was so late, almost 1AM we had been on the road driving for 11 hrs & we just wanted to hit the hay! we checked in, as we enter our room, not only was it the wrong room, I had booked a king room, it was a double bed room, but it STUNK. The room literally smelled like mold, musty, just disgusting!!! I don’t know what was going on, but I know I wasn’t sleeping in there! So went to the front desk, I stated my concerns of smell & the fact it was the wrong room. The gentleman was very kind & got us a different room, & stated they double booked my king suite so this is what I got, which was super upsetting! so we go to the new room & as soon as I walked in I was like absolutely not, it STUNK as well, same smell!! It was so bad my husband & I were not sleeping in there!!! So again, around 1AM, we went back to the front desk & apologized but asked for a new room because we were not sleeping in there!! So again, this gentleman was nice & got us a new room on the 2nd floor (hoping that maybe a different floor would be better). we get up there, walk in, i was like you have to be kidding me! smelled bad again, not nearly as bad as the previous 2, but still, come on!!! how do you expect people to “rent” these rooms smelling like that!!! It was so late,I told my husband I wasn’t going back down!! so we stayed but wasn’t happy!! bathroom door was also broke, it looked like someone punched it in! thankfully we were just passing through & won’t be back! expedia rated it 8.8/10, sadly wrong!
P

Patrick

28 Feb 2024 - 29 Feb 2024
reviewed on expedia

5 out of 5 stars

Close to my family for me. Will definitely be staying here more when I am in town. Clean, safe, quiet and easy parking. Bed was more comfortable than what I have at home.
T

Travis

7 Dec 2023 - 9 Dec 2023
reviewed on expedia

5 out of 5 stars

There was a lot of garbage in the area surrounding the parking lot, but the inside was clean. The staff was incredibly friendly with me and my family and the room was spacious.
T

Tarynn

20 Jun 2023 - 21 Jun 2023
reviewed on orbitz

1 out of 5 stars

The sheets were clean but there is a horrible smell in the rooms and hall. The pool is not treated properly and is very cloudy. Was worried to let my kid swim in it. We could not get out quick enough.
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