Hyatt Place Altoona/Des Moines

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and coffee/tea in a common area.

Nearby attractions

Hyatt Place Altoona/Des Moines is located on a lake and in an area with good shopping. Outlets of Des Moines is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Adventureland and Iowa State Fairgrounds. Looking to enjoy an event or a game? See what's going on at Wells Fargo Arena or Principal Park. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Sofa bed

Travel crib

Wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 coffee shop/cafe

Coffee/tea in common area(s)

Free buffet breakfast available weekdays 6:30 am–9:00 am

Guest services

24-hour front desk

Daily housekeeping

Laundry facilities

Accessibility

Accessible bathroom (select rooms)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Pool hoist on site

Stair-free path to entrance

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchairs available on site

Things to do

24-hour fitness center

Indoor pool

Outdoor

Outdoor furniture

Picnic area

Terrace

Conveniences

Elevator

More

Romance packages available

Smoke-free property

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Nearest Airport

Des Moines International Airport

18 km from this hotel

Reviews that mention...

All reviews (17)evening entertainment (1)clean (12)pool (8)staff (9)location (1)dining (1)parking (1)

Family Reviews

for Hyatt Place Altoona/Des Moines

4.5 out of 5 stars

17 reviews

Review data

5 star reviews

59%

4 star reviews

24%

3 star reviews

12%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Altoona/Des Moines

Showing 1 - 10 of 17 reviews

Latest reviews (17)

A

Alex

6 Jul 2024 - 7 Jul 2024

reviewed on orbitz

5 out of 5 stars

We had a late check in and the lady who was serving at the front desk was enthusiastic and super helpful. The breakfast was a standard breakfast. They seemed very friendly toward families and also have a bar for adults at night to sit and chat. The room was very large (meaning the ceiling was way up there) and clean. The bathroom, especially the shower was beautiful and just a great stay from start to finish. The area around has another hotel, a shopping area, and is very close to a starbucks and an amusement park.

S

Simone

4 Jun 2024 - 5 Jun 2024

reviewed on expedia

1 out of 5 stars

The pool was terribly dirty !!! Reported to staff the assistant chief executive at Hyatt and was told that usually corporate people stay there during there during the week and don’t use the pool and on the weekends a lot of sports teams stay so since my family stayed on a Tues . That was the reason the pool was FULL of a nasty green slime that looked like it hadn’t had chemicals in 6 months !!! Would never stay at another Hyatt again !!! If you have any problems, they will not make it right . And will come up with terrible reasons like this ….. terrible and someone like this is whom they put in charge !!!

V

Valerie

16 Jun 2024 - 17 Jun 2024

reviewed on expedia

5 out of 5 stars

My family of four stayed here one night after the NASCAR race. The staff was so welcoming! I didn’t get her name but the front desk lady in the evening was so wonderful, friendly, helpful. What an asset. The hotel is in a good location. Two great restaurants next door. Bar in hotel was open until 11. We really appreciated the outdoor patio space and ability to walk around the pond. Room and hotel was spacious and clean. Would definitely stay here again.

A

Alison

7 May 2024 - 8 May 2024

reviewed on hcom

4 out of 5 stars

Good space for family of 3. Clean, comfortable.

A

Aaron

2 Mar 2024 - 3 Mar 2024

reviewed on expedia

5 out of 5 stars

We had a team event in town and had many parents and children using the front lobby area and pool. Front desk advised that she needed to shut the pool down at 730 as it was unsafe. When asked if she tested the water she advised she could sense the water was not right. In the morning the new front desk advised that there was nothing wrong with the pool and she didn’t want to deal with us. Parents and kids were being well behaved and not disruptive at all. Was very disappointing to the kids that they could not use the pool as this was one of the main reasons we selected this hotel. :(

L

Lindsey

26 Dec 2023 - 27 Dec 2023

reviewed on hcom

5 out of 5 stars

Front desk was super friendly! Engaging with our kids. Rooms clean and spacious. Loved the heated pool and hot tub.

T

Tina

28 Dec 2023 - 29 Dec 2023

reviewed on expedia

4 out of 5 stars

Excellent front desk staff with wonderful dinner recommendations. Clean and comfy room. Only negative was the pool, the tile is so slippery that our kids and every other kid in the pool fell just walking from the pool to the hot tub. Terrible choice for pool flooring.

J

Jason

1 Sept 2023 - 4 Sept 2023

reviewed on hcom

3 out of 5 stars

Was very excited about the hot breakfast and hot tub. The hot tub was broken. One of the days of our stay stopped serving hot food by kitchen staff a half hour before hours were over for breakfast. Kitchen guy didn’t seem very friendly or care. Seemed more into getting it over with. One of the days he had family eating at the breakfast area and was sitting with them instead of doing his job.

K

Karl

18 Aug 2023 - 19 Aug 2023

reviewed on hcom

5 out of 5 stars

I highly recommend this property. The property is right in the middle of shopping, restaurants, and family activities. The staff is very friendly and attentive, so rare anymore. Very inviting lobby/lounge. We had drinks in the lounge after arrival and enjoyed the relaxing space. Great breakfast too!!! Our room was a specialty king and was clean and so comfortable. We’ll be back.

J

Jennifer

28 Jul 2023 - 29 Jul 2023

reviewed on orbitz

5 out of 5 stars

This Hyatt was clean, beds were comfy, it was easy to find and parking was great. We arrived late in the evening and ordered food from the Burger Shed next door. The breakfast in the morning was great and fed our family of five well. Would highly recommend!