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Best Western Plus University Park Inn & Suites

2 1/2 star hotel
8.8/10 Excellent
(939 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Best Western Plus University Park Inn & Suites is a popular choice for families visiting Iowa State University. Families appreciate the comfortable rooms, excellent breakfast, and great amenities such as a pool and fitness area. While some guests have noted instances of noise from other guests, the hotel is generally well-regarded for its cleanliness and friendly staff.

Guest highlights

The comfortable rooms with bed dividers for families with children.
The consistently good breakfast.
The excellent pool and fitness area.

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.

Nearby attractions

Best Western Plus University Park Inn & Suites is located in Ames. Stephens Auditorium and Brunnier Art Museum are cultural highlights, and some of the area's attractions include Boone and Scenic Valley Railroad and Museum and Center Grove Orchard. Looking to enjoy an event or a game while in town? See what's happening at Jack Trice Stadium or Hilton Coliseum. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free continental breakfast available daily 5:30 am–9:30 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool hoist on site
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator

More

Fireplace in lobby
Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Des Moines International Airport
52 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus University Park Inn & Suites
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

57%

4 star reviews

29%

3 star reviews

14%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus University Park Inn & Suites

Latest reviews (7)

K

Kara

9 May 2024 - 11 May 2024
reviewed on hcom

5 out of 5 stars

This has been my go to hotel choice for Ames while my kid has been a student at ISU. Service is quick & friendly. Rooms are always clean. Beds are comfy. Workout room and pool areas are great. And the breakfast is always good. Highly recommend.
A

Annie

29 May 2024 - 31 May 2024
reviewed on expedia

5 out of 5 stars

Staff very friendly, great breakfast, loved the fitness area!! Will definitely stay here everytime we come to visit my child in college!!
H

Heidi

16 Feb 2024 - 17 Feb 2024
reviewed on expedia

5 out of 5 stars

The room was perfectly comfortable and the hotel was well located for our event at Iowa State. There were a lot of families there that had kids running all over and trying to get in peoples doors while I was there though.
C

Candace

15 Apr 2023 - 16 Apr 2023
reviewed on travelocity

3 out of 5 stars

When we arrived there was a youth sports team on property. After they took a swim (totally great to get them in the water) they began playing tag on all the floors. The parents were in the lobby drinking. After I was run into by the group we called the front desk. The gentleman at the front desk didn’t seem to have any suggestions on how to keep the pack of kids from running up and down the hallways.
K

Kay

7 Apr 2023 - 10 Apr 2023
reviewed on travelocity

4 out of 5 stars

The hotel was very clean and staff friendly. My only issue was being put next to a family with a dog and listening to barking at 8 AM in the morning. I wasn't aware the hotel allowed dogs. I would recommend placing families with dogs in an area away from customers without dogs.
A

4 Aug 2022 - 5 Aug 2022
reviewed on hcom

4 out of 5 stars

Overall our stay went well. The full service continental breakfast was good. The children enjoyed the pool and I enjoyed the workout room. Some items needed could be improved on such as dusting the corners of the ceilings as there was dust hanging down and the microwave in the room needed to be cleaned out due to food residue left. Overall I would return to this hotel again.
A

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

ISU alums who stayed one night to see the campus. Hotel was set up well for parents and a small child--there was a divider between the child's bed and ours so that we could stay up after he went to bed. Staff was friendly, and accommodations were everything we needed.
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