Hampton Inn & Suites Valparaiso

This was a great stay for our family. The hotel is clean and quiet and breakfast was great every morning. The breakfast staff was friendly and attentive and they provided a variety of choices each morning. We had our first tornado warning ever but without any issues, as we were kept informed throughout the process. If you are looking for a spot just to unplug and relax, this is the place for you.

The service and staff were very professional, pleasant, and attentive. We just wish that we had known the pool was closed before choosing to stay there. My kids were very disappointed about that, but otherwise the stay was fine. Being from the area, I already know it’s not a newer hotel, but the updates are noticeable and done well, it’s a very clean hotel, breakfast was great, and my 9yr old says he’d like to go back to see Patrick in the morning again (his waffles were delicious). There’s currently construction going on next door, but it was barely noticeable. The beds and pillows weren’t the coziest, but we’re fine for an overnight stay. I would probably choose to stay here again, but would call first to check the pool status at booking.

The only reason I gave 4 out of 5 for comfort is that the bathroom door offers zero privacy. There’s about a 2” gap between the wall and the door due to the sliding mechanism and there is no lock or latch. When traveling with curious toddlers this can be quite frustrating. I also wish the pool had been heated but this is so minor, my kids still loved it. Overall this is a great hotel and we will book here again next time we visit Valpo. I love the quiet location and the large grassy areas for dogs to potty. Also- the breakfast was incredible! The staff is so helpful and friendly.

DO NOT STAY HERE. This building is under MAJOR renovation and they don’t tell you at all when you book, or even to the extent of how bad it is when you check in. We walked into our overpriced $300 a night room and heard loud banging. There was literally men outside our windows on scaffolding cussing loudly in Spanish (all of my kids speak the language and knew exactly what they were saying). There’s a paper on the desk that pretty much says “close your curtains and deal with it”. We called front desk and they flat out refused to give us a refund and said “You’re welcome to check out but you already paid and you’re not getting your money back.” !!! So I called Expedia and they said the only way they could give us a refund is if the manager allowed it. They called the manager on our behalf and again, they refused. I was so mad, we left so I could cool down. We went to the dunes, come back and open the door to our room and it smelled like weird burning paint or spray paint it was awful. Our windows were covered in plastic on the outside. I called front desk and said “I know you won’t give us a refund can you at least put us in a room so we can breathe?” This woman says “ma’am, there’s no spray paint they are doing something else. You’re wrong.” I was so confused I’m like “How am I WRONG come to my room and smell it!” Silence, then she says “No. It doesn’t matter I don’t have any more of your room type.” And she hung up on me! I’m just so absolutely stunned!

Everything was clean and in good condition. Patrick at breakfast was very friendly and helpful with my 4 kids.