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Dean
10 Jul 2024 - 12 Jul 2024
reviewed on expedia
4 out of 5 stars
This hotel was convenient for our kids playing baseball at Grand Park. The room was nice, and the lobby was classy. The Starbucks was not open either day I was there. The indoor pool was very cold and the hot tub was out of service. Also, one of the two elevators was out of service, so that made some extra walking. I like the price, location and safety of the facility. Hopefully they get things fixed so it can go from a 3-star to a 5 star hotel.
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Sophie
24 May 2024 - 26 May 2024
reviewed on expedia
1 out of 5 stars
Nothing to like. Staff was rude, the promised free breakfast was a lie. Bathroom had poor lighting. Not one bench outside to sit while waiting to be picked up.Noise kids in the halls late in the evening.
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SABRINA
21 May 2024 - 22 May 2024
reviewed on hcom
1 out of 5 stars
I stayed in a double queen bedroom suite, and the room was filthy. The floors looked dirty, which was especially concerning because I have toddlers who crawl and touch the floor. The bathroom was terrible, with a disgusting shower and a clogged tub.
We only stayed one night as we were passing through, enduring the night just to leave in the morning. The hotel had a weed stench, and the staff had poor manners. The room did not come with a microwave, and the mini-fridge was broken.
Since we had been traveling, we needed to heat up food. After several attempts to reach the front desk, I was told the room didn't have a microwave and that we would need to upgrade, but no upgrades were available. Later, I called again and was informed there was a public microwave available for use. Overall, it was a terrible experience.
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Kristen
18 Apr 2024 - 21 Apr 2024
reviewed on hcom
4 out of 5 stars
Sonesta Select was a good spot for me to meet up with my children for a short weekend. Driving distance to good shopping was quick and there were many good restaurants nearby.
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Kathy
20 Apr 2024 - 21 Apr 2024
reviewed on hcom
4 out of 5 stars
We were just in town for the weekend to celebrate with our family. The hotel was nearby and reasonably priced. The breakfast offerings wasn't clearly explained at check in. It sounded like they have a restaurant, but it wasn't open and looked like a Starbucks kiosk. The continental breakfast in one of the meeting rooms was typical cold cereal or bagels.
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Carl
20 Apr 2024 - 21 Apr 2024
reviewed on expedia
4 out of 5 stars
Room did not have body soap in bath room. Room did not have hair dryer in the room.
Very noisy with many high school kids still going to midnight.
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Kristen
15 Mar 2024 - 17 Mar 2024
reviewed on hcom
4 out of 5 stars
Everything was great. Only thing I would note is that the hot tub was too cold. I was looking forward to the hot tub while my kids swim. It was just to cool to be comfortable. Please fix for future!!
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Brooke
17 Feb 2024 - 19 Feb 2024
reviewed on hcom
5 out of 5 stars
Traveled with my 17 year old son and dog. It was great! We had a king sized bed and pull out couch. The mattress on the pull out couch was comfy. I liked how there was a table tucked under the desk in the room so we could roll it out and eat meals on there. I was pleasantly surprised we had a tiny balcony. Loved having a pool, hot tub and gym with a water bottle fill up station. This may be our new spot when we travel to Indy to visit family
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Candee
27 Oct 2023 - 29 Oct 2023
reviewed on hcom
4 out of 5 stars
Pool and whirlpool were nice. Room was spacious. There was too much noise from kids running up and down the halls but I had my earplugs with me 😁. I was surprised that the receptionist didn’t have a map with suggested restaurants. She did have a list of them but a map would have been helpful.
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Julie
18 Oct 2023 - 22 Oct 2023
reviewed on travelocity
1 out of 5 stars
We will not stay at this property again. The staff were rude when we needed assistance. We were told there was free continental breakfast but when we went to get it we were told all the items had a fee. There were a ton of kids running through the halls all night long playing hide and seek- staff did not address the issue.