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Chicago Marriott Naperville

3 1/2 star hotel
Connecting rooms
8.8/10 Excellent
(652 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

The Chicago Marriott Naperville offers a pleasant stay for families, with a particular highlight being its excellent pool, perfect for children. While some guests have noted noise levels in the public areas due to events, the overall experience is generally positive, with many praising the cleanliness of the rooms and the helpfulness of the staff. It's worth noting that breakfast is not included and can be expensive.

Guest highlights

The excellent swimming pool
The helpful and friendly staff

About the hotel

This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Weekly housekeeping is available.

Nearby attractions

Located in Naperville, Chicago Marriott Naperville is in the business district and near a metro station. Yorktown Shopping Center and Chicago Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Morton Arboretum and Riverwalk Park. DuPage Children's Museum and Cosley Zoo are also worth visiting. Spend some time exploring the area's activities, including outlet shopping.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Refrigerator (on request)
Snack bar/deli

Wifi

Available in all rooms: free wifi, wired internet (usd 9.95 per day)
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–10:30 am: usd 17 per person
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (weekly)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Terrace

Conveniences

Atm/banking services
Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property

Nearest Airports

Airplane
Chicago O'Hare International Airport
27 km from this hotel
Chicago Midway International Airport
31 km from this hotel
map

Reviews that mention...

Family Reviews

for Chicago Marriott Naperville
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

14%

3 star reviews

0%

2 star reviews

14%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Chicago Marriott Naperville

Latest reviews (7)

c

christian

18 May 2024 - 19 May 2024
reviewed on hcom

2 out of 5 stars

Worn down hotel. Lobby and hotel bar incredibly noisy children screaming and crawling on top of furniture entire evening. Very noisy hallway - children screaming and playing hallways outside rooms. Breakfast not at all Marriott level. Restaurant/bar very expensive (also compared to other JW Marriotts).
E

Elizabeth

2 Dec 2023 - 4 Dec 2023
reviewed on hcom

4 out of 5 stars

This Marriott is always great. It does host a lot of tournament teams and my daughter used to play club sports so, I appreciate having to corral kids. This is the first time in the hotel that the girls were so loud (Cheer team) well past midnight and the mothers were almost worse, drunk off their gord. I almost called but just stepped out and shushed them. The staff is always accommodating and room always clean. More eco friendly. Kept my used towels this time. Usually, despite hanging them like I should they always get taken away with fresh ones. Glad they left my hardly used towels
N

Noah

23 Nov 2023 - 24 Nov 2023
reviewed on expedia

5 out of 5 stars

Great pool for the kids and and hot tub ! Nice place to stop on the way through when traveling, facility was very nice, and staff / service was excellent .
S

Scott

16 Jun 2023 - 18 Jun 2023
reviewed on hcom

5 out of 5 stars

Maricela at the front desk went above and beyond to help my family. In fact all the front desk staff that I dealt with were wonderful people.
S

Samantha

28 May 2022 - 29 May 2022
reviewed on travelocity

5 out of 5 stars

Was a bit louder than normal in lobby/pool/restaurant areas due to family events and weddings, but was otherwise a nice and relaxing stay.
J

Jeff

Invalid Date - Invalid Date
reviewed on hcom

5 out of 5 stars

Wereally enjoyed this hotel. The room was nice and clean and well decrorated. The bathroom had a nice shower and adequate space. The hotel also had a very nice pool and workout facilities. My kids loved it. Only drawback was that breakfast was not included and cost a small fortune for the buffet.
A

10 Sept 2022 - 11 Sept 2022
reviewed on hcom

5 out of 5 stars

Everything was wonderful except at breakfast i was very disappointed at how there wasn't a selection for non pork eaters considering the hotel customers were diversified. When asked if they had turkey bacon the 2 Caucasian ladies were rude an said No. Michael immediately resolved the problem by going to get turkey bacon for the families that didn't eat pork.
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