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Comfort Inn & Suites Geneva - West Chicago

2 1/2 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(511 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Comfort Inn & Suites Geneva - West Chicago receives positive feedback for its friendly staff, clean rooms, and comfortable beds. Families appreciate the spacious family suites, which offer extra living space, perfect for those travelling with children. The hotel also features a pool, though it may be small. The breakfast offers a good variety of food, consistently replenished. Guests mention the hotel's convenient location. While some noise issues have been reported, the overwhelmingly positive comments highlight the helpfulness of the staff, making it a generally positive experience for families.

Guest highlights

The friendly and helpful staff, always willing to assist with questions and requests.
Spacious family suites offering extra living space and comfortable beds.
The enjoyable breakfast with a good variety of food, constantly being replenished.
The convenient location, making it easy to access nearby attractions.

About the hotel

An indoor pool, a fitness center, and a spa tub are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.

Nearby attractions

Located in Geneva, Comfort Inn & Suites Geneva - West Chicago is in the city center. Arcada Theater and Paramount Theater are cultural highlights, and some of the area's popular attractions include Kane County Fairgrounds and Splash Country Waterpark. Cosley Zoo and DuPage Children's Museum are also worth visiting.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free buffet breakfast available 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Indoor pool
Spa tub

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Water dispenser

More

Fireplace in lobby
Smoke-free property

Nearest Airports

Airplane
Chicago O'Hare International Airport
33 km from this hotel
Chicago Midway International Airport
45 km from this hotel
map

Reviews that mention...

Family Reviews

for Comfort Inn & Suites Geneva - West Chicago
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

50%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Comfort Inn & Suites Geneva - West Chicago

Latest reviews (6)

D

Darnesha

24 Mar 2024 - 26 Mar 2024
reviewed on expedia

5 out of 5 stars

Not only was the room more than expected with the beautiful decor but the staff was awesome. Everyone was so polite and had a smile. They weren’t bothered when asked questions and were very helpful. Family friendliness is a must as I have four children and they were so nice to them. Our stay was a 10/10.
K

Kelly

3 Feb 2023 - 4 Feb 2023
reviewed on orbitz

4 out of 5 stars

I’ve stayed here twice with in the last 6 months. I enjoy the family suites because they are larger more comfortable. Beds are great ! Showers are Great! Pool is awesome! Staff friendly! Breakfast enjoyable! Nice location. I’ve also used it for Birthday parties witch is nice as well. A little costly for length of time but they seem flexible. This is my go to hotel for the past 3 years .
A

Amy

Invalid Date - Invalid Date
reviewed on orbitz

5 out of 5 stars

The staff were wonderful! Shoutout to Lisa in particular at breakfast—she was so sweet to our kiddo even as he was making a mess. We also appreciated having an extra living space in our room, though it needs more lighting, and the bathroom needs a fan!
A

24 May 2024 - 27 May 2024
reviewed on hcom

4 out of 5 stars

Very friendly staff. Very clean. Comfy bed. Easy access/location. Breakfast was minimal and small sitting area. Very noisy kids above us. Overall stay was good and I would definitely stay there again.
A

23 Dec 2023 - 24 Dec 2023
reviewed on hcom

4 out of 5 stars

A quick overnight stay while visiting family. Would stay again.
A

15 Jan 2023 - 16 Jan 2023
reviewed on hcom

5 out of 5 stars

Comfort Inn and Suites was comfortable for an overnight stay. The room was clean including the bathroom. The pool area is small - not a lot of room to stay dry on the sides while watching kids splashing / jumping in the pool. Kevin who was working the front desk in the evening was very helpful when we ordered pizzas and had cake to celebrate a birthday in the cafe area. Breakfast in the morning had a lot of variety. Food was constantly being replenished. Loved the apple cinnamon waffles. Best thing was it was super close to the hockey tournament rink.
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