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Hyatt House Chicago West Loop

3 1/2 star hotel
8.8/10 Excellent
(1001 verified Hotels.com guest reviews)
See verified family reviews (23)

generated by AI based on family reviews

Overview

Hyatt House Chicago West Loop is a great option for families visiting Chicago. Families love the indoor rooftop pool, which is a real highlight. The hotel also boasts spacious rooms perfect for families and an excellent breakfast. While some guests mention parking challenges, the hotel's convenient location near attractions and its friendly staff make it a popular choice.

Guest highlights

Indoor rooftop pool
Spacious rooms
Excellent breakfast
Friendly staff

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.

Nearby attractions

Hyatt House Chicago West Loop is located in Downtown Chicago, a neighborhood in Chicago, and is in the entertainment district. Navy Pier and Michigan Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Chicago Riverwalk and Grant Park. Looking to enjoy an event or a game? See what's going on at United Center or Wrigley Field.

Popular amenities

Family friendly

Grocery/convenience store
Indoor pool
Laundry facilities
Refrigerator
Snack bar/deli
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free buffet breakfast available 6:30 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends
Free daily reception

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

24-hour fitness center
Indoor pool

Outdoor

Bbq grill(s)
Terrace

Conveniences

Elevator
Free newspapers in lobby
Grocery/convenience store

More

Smoke-free property

Nearest Airports

Airplane
Chicago Midway International Airport
13 km from this hotel
Chicago O'Hare International Airport
23 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt House Chicago West Loop
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

23 reviews

Review data

5 star reviews

39%

4 star reviews

35%

3 star reviews

4%

2 star reviews

22%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt House Chicago West Loop

Showing 1 - 10 of 23 reviews

Latest reviews (23)

R

Robert

10 Jul 2024 - 14 Jul 2024
reviewed on hcom

5 out of 5 stars

Hi! I know the eco friendliness program is in full swing, but having someone come in to empty the garbage and make the beds would be nice! I would suggest having this done daily for people to request or decline so that we can return to a cleaned room. It’s part of why we as a family go on vacation, so that I don’t have to clean all the time. Other than that the place was very nice! Everyone was helpful and the building was clean and well maintained!
V

Valia

2 Jul 2024 - 4 Jul 2024
reviewed on expedia

5 out of 5 stars

The staff was amazing and the room was super spacious and clean!! The best layout of a room for a family of 3 who enjoy separate beds and a little privacy. We had the room with two queen beds and a sofa. Amazing view of chicago from the sky deck and the pool was a nice temp! Breakfast had great options and was delicious! Rosemary seasoned potatoes and captain crunch caught my eye! The elevator was a bit hard to navigate at times as you need a key. But great safety feature so no complaints! Would be more than happy to return if we were ever back in town!
B

Brenda

11 May 2024 - 12 May 2024
reviewed on hcom

4 out of 5 stars

The indoor rooftop pool was a hit with our family! This was such a great hotel right in the best location! We will stay here again!
T

Todd

10 May 2024 - 12 May 2024
reviewed on orbitz

4 out of 5 stars

Finding a place to unload and load was quite stressful. I had reserved parking at a ramp that was about a 10 minute walk and the area to get there seemed pretty safe. The room was clean and nice but unfortunately, we had a serious family medical emergency that forced us to leave late that evening so we were not able to enjoy much of the hotel and area.
J

Jack

7 Apr 2024 - 8 Apr 2024
reviewed on expedia

5 out of 5 stars

We loved the comfortable lounge in the lobby! We had a family gathering, and that was our go-to place to hang, before and after outings in the city. And the staff there was so friendly and accommodating!
L

Lori

2 Mar 2024 - 3 Mar 2024
reviewed on expedia

4 out of 5 stars

Great stay for our family. Clean, quiet and approximately 1 mile walk to United Center for Blackhawks game. Hotel parking deck was already full upon 3pm check in, but we found street parking around the corner. Would definitely stay again.
C

Cole

12 Jan 2024 - 13 Jan 2024
reviewed on expedia

5 out of 5 stars

Only negative was parking on site was not available. Had to walk a few blocks to and from nearest parking garage. Close to the united center. Room was perfect for our family of 5. Excellent breakfast, pool, and gym. Greatly enjoyed our stay!
Z

Zachary

14 Jan 2024 - 15 Jan 2024
reviewed on hcom

4 out of 5 stars

Overall was great, but our room was not very clean -our crawling baby found a pill on the floor (thankfully did not consume it). Bed sheets and comforter were weird - made a paper sound while being moved around - and overall uncomfortable. And also, Id say, pool was over-loaded chemically. However, rooms were nice and spacious, gym was nice and breakfast options were good.
C

Carla

19 Dec 2023 - 26 Dec 2023
reviewed on hcom

5 out of 5 stars

Great location for our Christmas visit with kids who live in neighborhood. Room was very nice- great bed and pillows. The breakfast buffet was excellent.
D

Dorcas

2 Dec 2023 - 3 Dec 2023
reviewed on orbitz

2 out of 5 stars

I couldn't believe you didn't offer your guests parking on the property. I had to park a mile away from the hotel and walk back to the hotel with my toddler...
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