Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel

About the hotel

Along with an outdoor pool, this smoke-free hotel has 9 beach bars and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a spa tub, self parking, and a business center are onsite.

Nearby attractions

Located in Kailua-Kona, Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel is near the beach. Kailua-Kona Wharf and Swing Zone are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Kona Inn Shopping Village and Original Hawaiian Chocolate Factory. Kona Community Aquatic Center and Mauka Meadows Coffee Farm are also worth visiting. Take an opportunity to explore the area for water adventures such as scuba diving.

Popular amenities

Family friendly

Free cribs/infant beds

Free rollaway/extra beds

Laundry facilities

Microwave

Outdoor pool

Refrigerator

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

9 beach bars

Free continental breakfast available weekdays 6:30 am–10:00 am

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Things to do

Fitness center

Outdoor pool

Spa tub

Outdoor

Pool sun loungers

Pool umbrellas

Terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Show less...

Nearest Airport

Kona International Airport

12 km from this hotel

Reviews that mention...

All reviews (11)pool (3)parking (2)staff (6)location (1)cot (1)accesibility (1)

Family Reviews

for Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel

3.5 out of 5 stars

11 reviews

Review data

5 star reviews

36%

4 star reviews

27%

3 star reviews

9%

2 star reviews

18%

1 star reviews

9%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel

Showing 1 - 10 of 11 reviews

Latest reviews (11)

H

Hector

14 Jul 2024 - 19 Jul 2024

reviewed on hcom

3 out of 5 stars

You need to make it VERY CLEAR when booking the hotel that the minimum age is 21. On the Hotels.com app it's buried under "special check-in instructions" Turning up to be told you are not able to stay is not a nice experience. We have also stayed as a family here and the breakfast isa hit or a miss. It seems to be acceptable to say, "sorry there's no milk today?" or "the pancake machine is broken." When you are paying a premium for breakfast as part of your room, having basics like milk is expected.

M

Maria

19 Jun 2024 - 20 Jun 2024

reviewed on hcom

5 out of 5 stars

Only stated one night, due to us flying in late at night. The room was comfortable and it fit our family of 5. The kids enjoyed the pool in the morning. It also had a very nice breakfast.

S

Sandra

17 Jun 2024 - 23 Jun 2024

reviewed on expedia

5 out of 5 stars

Free breakfast, no resort fees. Parking is inexpensive. Walkable to beach with kids. Provided full-size shampoo conditioner and body soap in room.

S

Steven

19 Apr 2024 - 22 Apr 2024

reviewed on travelocity

4 out of 5 stars

Parking stalls are a bit tight if you have a full sized vehicle. They weren’t fully booked because of renovations on the 3rd floor, so we were lucky I suppose. There were a lot of stalls available during our stay. Overall it was a nice stay. My family and I loved the continental breakfast in the mornings. And the staff were friendly. I would stay here again when I visit next time.

f

faith

10 Jul 2023 - 11 Jul 2023

reviewed on hcom

5 out of 5 stars

Great customer service. Walking distance to the beach and restaurants . complimentary breakfast and kid friendly.

a

angela

30 Jun 2023 - 1 Jul 2023

reviewed on orbitz

4 out of 5 stars

The staff was extremely nice and helpful! My family of 8 had our flight canceled without notice, so were very stressed about having to find a hotel for the night. The staff did everything they could for us and made us feel at ease. I really appreciate their kindness in a difficult situation.

A

Angelina

12 Oct 2022 - 13 Oct 2022

reviewed on orbitz

5 out of 5 stars

I loved the friendly staff. My kids loved that they had pool toys and floating toys to play on. It was in a great location to walk into the village.

K

Kevin

10 Sept 2022 - 11 Sept 2022

reviewed on orbitz

2 out of 5 stars

I booked a room for 2 adults and 3 children. The room was to have two beds and a pull out couch. The Hotel also offers free rollaway cots. After flying in from Toronto and being up 24hrs I was told the room had only 2 beds and there were no cots. I had to sleep on the floor. The staff are friendly, and provided comforters for me to sleep on, but I am really disappointed - and tired.

E

Elaine

23 Jul 2022 - 24 Jul 2022

reviewed on orbitz

4 out of 5 stars

While showering electricity went out and you could hear kids running around upstairs late at nite. It would be helpful to add floor mat or I guess we can put a towelshower floor since it gets slippery for elderly

K

Kristen

13 May 2022 - 14 May 2022

reviewed on orbitz

1 out of 5 stars

We selected a room with 2 queen beds and 1 pull out couch for 6 people. When we got to the hotel we were given a room with only 2 queen beds and there was nothing to be done about it. They gave us bedding and two family members literally slept on the floor because of a miscommunication between this hotel and Expedia. We were extremely angry to say the least. We had the choice of dozens of hotel and chose this one because of the pull out couch. We would never stay at this hotel again. Such poor service. Also, I emailed the manager about the incident and I have never heard back from him. That is especially rude and terrible customer service.