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Norwalk Inn

4 star hotel
8.6/10 Excellent
(1136 verified Hotels.com guest reviews)
See verified family reviews (24)

generated by AI based on family reviews

Overview

The Norwalk Inn, a family-owned hotel, provides a warm and welcoming atmosphere. Many guests praise the friendly staff and the spacious rooms in the main hotel and guest house, perfect for families. While some suites may lack pull-out couches, the competitive rates and comfortable accommodations make it a good value option. The hotel's location offers easy access to attractions by car, though amenities like an on-site restaurant with a children's menu are not consistently available.

Guest highlights

The friendly and welcoming staff
Spacious suites perfect for families
Competitive rates and good value
The comfortable and quiet rooms

About the hotel

Along with 2 restaurants, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Norwalk, Norwalk Inn is in the city center and near the beach. Westport Country Playhouse and The Glass House are cultural highlights, and travelers looking to shop may want to visit The SoNo Collection and Stamford Town Center. Stepping Stones Museum for Children and Norwalk Maritime Aquarium are also worth visiting. Kayaking, boat tours, and fishing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.

Popular amenities

Family friendly

Fence around the pool
Laundry facilities
Seasonal outdoor pool
Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
2 restaurants
Cooked-to-order breakfast available for a fee 6:30 am–10:00 am on weekdays and 7:00 am–10:30 am on weekends: usd 16-30 per person
Room service available

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Seasonal outdoor pool

Outdoor

Garden
Pool sun loungers
Pool umbrellas

Conveniences

Atm/banking services
Ballroom
Banquet hall
Elevator
Front-desk safe
Reception hall
Vending machine

More

Renovated entire property - february 2021
Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Westchester County Airport
26 km from this hotel
Long Island Mac Arthur Airport
44 km from this hotel
La Guardia Airport
54 km from this hotel
map

Reviews that mention...

Family Reviews

for Norwalk Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

24 reviews

Review data

5 star reviews

54%

4 star reviews

12%

3 star reviews

17%

2 star reviews

8%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Norwalk Inn

Showing 1 - 10 of 24 reviews

Latest reviews (24)

M

Michael

3 Oct 2024 - 4 Oct 2024
reviewed on hcom

5 out of 5 stars

Very enjoyable stay. Safe, quiet, and comfortable with a staff that treats you like family, especially Alfredo at the front desk and Martha who does many things including making a great Martini when she is behind the bar.
M

Michael

12 Sept 2024 - 13 Sept 2024
reviewed on hcom

5 out of 5 stars

Friendly staff, wonderful location with new attractive landscaping. It’s wonderful to stay at a hotel when you are treated like family, which we were.
J

Joseph

19 Jul 2024 - 23 Jul 2024
reviewed on hcom

3 out of 5 stars

I recently stayed at the Norwalk Inn and had a mixed experience. The suite had a pleasant colonial feel and offered easy access to Wi-Fi, which was a plus. The multiple rooms with seating and the large king-size bed provided a spacious environment. However, the bed was very firm, which made it difficult for me to get a good night's sleep. There were some peculiar aspects of the suite that I found inconvenient. For instance, there was nowhere to hang bath towels, which I found quite odd. Additionally, despite having a couch in the suite, it wasn't a pull-out couch. I was informed that most of their suites do not have pull-out couches, which is a significant drawback for families looking for more sleeping options. On the last day of my stay, I had a rather unsettling experience. I left my room briefly to get food for breakfast, and upon returning, I found that someone had already started cleaning my room even though it was before checkout time. This invasion of privacy was quite off-putting. Overall, while the Norwalk Inn has some positive aspects, there are several issues that need addressing to make it a more comfortable and family-friendly option.
D

David S

31 May 2024 - 1 Jun 2024
reviewed on hcom

5 out of 5 stars

My family had a very comfortable stay at this historical hotel. We stayed at a suite in their guest house and it was the perfect room for families. Not much is in walking distance but everything is close by if you have a car. Their rates are very competitive and a great value for the price. I would bring my family here again for sure.
M

Michael

7 Mar 2024 - 8 Mar 2024
reviewed on hcom

5 out of 5 stars

Great hotel conveniently located in historic Norwalk Connecticut. The rooms are nice and the staff is wonderful, including Martha at the bar who is friendly and fun. She is a major reason why we keep coming back. The Norwalk Inn stands alone. It’s family owned so the atmosphere is very local, which is a big plus.
M

Mary Susan

24 Dec 2023 - 28 Dec 2023
reviewed on hcom

3 out of 5 stars

I recognize that it was the holiday week but the hotel had NO FOOD SERVICE, other than vending machine snacks and a few items we could microwave in our room, with no plates, no utensils. I was very disappointed as I had stayed in October and so recommended it to family when we were all together. My family booked total of 10 room nights.
S

Susan

25 Dec 2023 - 27 Dec 2023
reviewed on orbitz

5 out of 5 stars

We were able to get a delightful night’s sleep after spending a wonderful, active Christmas day with our grandchildren.
H

Harald

11 Dec 2023 - 13 Dec 2023
reviewed on orbitz

5 out of 5 stars

Lovely family-owned Inn.
M

Margaret

27 Aug 2023 - 28 Aug 2023
reviewed on orbitz

2 out of 5 stars

Comfy beds, but the hotel fire alarm went off at 6:30 a.m. (soooo not how I planned to spend my morning). Front desk said someone pulled it, but of course they had to wait for the local Fire Department to clear. Asked for them to comp breakfast for me and my sister, and the front desk manager said he'd have to call the owner?? he never did, so we went out for breakfast. There are so many options in the area -- he should have tried harder since I'll stay elsewhere next time I'm visiting family in the area.
E

Elizabeth M.

17 Aug 2023 - 21 Aug 2023
reviewed on orbitz

5 out of 5 stars

We loved our stay at the Norwalk Inn. The staff was very friendly. The room was clean quiet and spacious it has all the amenities large chain but it family owned. We will be back.
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