Best Western Plus Gateway Inn & Suites

About the hotel

Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, a business center, and a meeting room. Housekeeping is available on request.

Nearby attractions

Located in Aurora, Best Western Plus Gateway Inn & Suites is in the business district. Check out an event or a game at National Western Complex, and consider making time for Denver Zoo, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds

Indoor pool

Laundry facilities

Microwave

Refrigerator

Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Full breakfast available for a fee daily 6:30 am–9:30 am

Guest services

24-hour front desk

Dry cleaning service

Housekeeping (on request)

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Grab bar near toilet

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Raised toilet seat

Roll-in shower (select rooms)

Wheelchair-accessible business center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible van parking

Things to do

Fitness center

Indoor pool

Spa tub

Conveniences

Elevator

More

Fireplace in lobby

Renovated entire property - may 2020

Smoke-free property

Tv in lobby

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Reviews that mention...

All reviews (14)staff (7)clean (5)sleeping arrangements (1)pool (6)accesibility (2)parking (2)location (1)

Family Reviews

for Best Western Plus Gateway Inn & Suites

3.5 out of 5 stars

14 reviews

Review data

5 star reviews

29%

4 star reviews

36%

3 star reviews

14%

2 star reviews

14%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Gateway Inn & Suites

Showing 1 - 10 of 14 reviews

Latest reviews (14)

K

Kimberly

22 Jul 2024 - 26 Jul 2024

reviewed on hcom

3 out of 5 stars

The staff was very friendly and helpful. My family stayed from Monday to Friday we had 2 infants in diapers. The air unit was outdated. We had a room with 2 queens then a small room with sofa bed. It was not cool at all. I had to buy 2 fans to at least be able to sleep. House keeping did not show up after requested, until Thursday. After I had stayed 3 nights. Do you know what dirty diapers in a hot room smells like after being out all day?

K

Keri

15 Apr 2024 - 16 Apr 2024

reviewed on hcom

5 out of 5 stars

I stayed here because it was close to the hospital where a family member was taken. In a time of stress it was a nice oasis. The room was HUGE, clean and comfortable. I felt safe and well taken care of.

D

Dwayne

23 Mar 2024 - 27 Mar 2024

reviewed on expedia

5 out of 5 stars

Had hot breakfast with some options. Indoor pool was a big hit with the grandkids.

S

Samantha

16 Mar 2024 - 17 Mar 2024

reviewed on expedia

4 out of 5 stars

Breakfast was good. A little sad that the hot tub was out of order, but my kids loved the pool. It's right next to Sam's Club and Walmart so we were able to get my daughter a swimsuit when she forgot hers, but walking there was a bit iffy.

G

Greg

15 Mar 2024 - 16 Mar 2024

reviewed on expedia

4 out of 5 stars

Very good. Only issue I found was the bath fan very noisy and is connected to the light. Get up on the middle of the night to go and either you do not turn the light or if you do, you wake-up te rest of the family.

T

Than Than

26 Feb 2024 - 29 Feb 2024

reviewed on expedia

1 out of 5 stars

Who do they think they are when a customer came and deny it with the kids just back from a school and make me call 1 hours on the phone to get back my refund?? Is it easy as that? Oh I see they don’t want money. Already dark and made me drive to another hotel in this late. The hell, never ever coming back again. What a good service for customers. Not complaining, it was the true so they can fix for better to the next guests. Duhh just denied me for complaining? Took $80 for pet and still not happy about it.

J

Juan

12 Feb 2024 - 16 Feb 2024

reviewed on hcom

5 out of 5 stars

We came for a family vacation and we absolutely loved our stay here , staff is so friendly and attentive and the building is so cleans and smelled nice , the pool was nice and warm , we will definitely stay here every time we come to Denver .

S

Sherman

9 Aug 2023 - 10 Aug 2023

reviewed on hcom

4 out of 5 stars

The hotel staff was friendly and helpful. We found our room to be comfortable and clean. The kids enjoyed the swimming pool- it is a bit small but was very clean. There is a hot tub as well- not very big but quite warm. :) Breakfast was fine- the location was perfect for our needs.

K

Kathryn

27 Jul 2023 - 30 Jul 2023

reviewed on travelocity

3 out of 5 stars

Although my room had some major maintenance problem so they changed us to a room with a room with a a joining door but I was traveling with my children made me nervous! Went to my car and got approached by multiple homeless men! And my daughters bed had weird stains on them. Just all around felt uncomfortable

T

Tong

19 Jul 2023 - 21 Jul 2023

reviewed on travelocity

4 out of 5 stars

Good for family