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Martisa
22 Jul 2024 - 24 Jul 2024
reviewed on hcom
4 out of 5 stars
It was decent. The room was clean and newer, the TV went out. There is no daily service, I think that's in the past. So you just pay more "just because". They charge for breakfast and it a parking fee. Overall, it was nice. Just a few hang ups. If they give you room 113, its pool view is angled.... plus kids, kids, kids.😂
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April
4 Jul 2024 - 5 Jul 2024
reviewed on hcom
5 out of 5 stars
Perfect check in, room was amazing, enjoyed the pool and bar. Only issue was housekeeping. Check out is 11a.m. About 10 a.m. a gal knocked and entered simultaneously. I yelled still here and the door shut. 10:35 a.m. she’s knocking again and I yelled check out is 11. Only downside to this wonderful escape from my crazy family on the 4th!
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Gina
25 May 2024 - 28 May 2024
reviewed on expedia
2 out of 5 stars
We stayed at this property for 3 nights over the MemoriL Day weekend. The pool was closed and our pool view was of a green body of water in the courtyard. There is a notice on the bathroom mirror that they only provide room cleaning every other day. We never had anyone come to make the bed during our three nights. When we notified the desk that they hadn’t come, his response was blasé “oops they must have missed you”. They did bring us new towels after we asked. We didn’t have enough coffee condiments or cups for the 2 days let alone the 3 we stayed.
I would not return here to stay and I certainly wouldn’t recommend this hotel to any of my family or friends.
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Carmen
1 Apr 2024 - 2 Apr 2024
reviewed on expedia
5 out of 5 stars
The property is one of the newest in Temecula. The receptionist was very accommodating and gave us connecting rooms as we were traveling with children.
The staff was friendly and greeted us as we passed by.
Even though the room didn’t include breakfast they do offer it at a separate price.
The rooms are spacious and modern.
I do recommend this hotel for business travelers and families looking to stay a night or two.
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Gina
17 Oct 2023 - 18 Oct 2023
reviewed on orbitz
5 out of 5 stars
When family comes to town I will be putting them up at the Hilton Gardens. New clean and friendly staff.
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Brandalyn
Invalid Date - Invalid Date
reviewed on orbitz
1 out of 5 stars
This is hotel is disgusting!!! The staff was useless. I booked two rooms, for two nights. The rooms were COVERED in dog hair. Just walking in the room, our socks were covered in it. The beds had dog hair as well. We had to call to ask for them to vacuum. Everything was filthy and you can tell they do not care about truly cleaning the rooms.
We booked the rooms together, but they didn’t have the capacity to get the rooms together and we had young kids with us. Very inconvenient and annoying.
Hilton hotels: if you do not have the ability to keep up your rooms, why on earth would you allow animals to stay there?? Deep clean your rooms especially if there are animals staying there before the next guest! Don’t stay here!!
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Brian
15 Jul 2023 - 16 Jul 2023
reviewed on orbitz
2 out of 5 stars
Me and my wife was enjoying the pool then all of a sudden another guest had a pool party for her daughter and like 12 kid's that I'm sure that wasn't staying at the motel was in the pool so we couldn't enjoy the pool or the fire pit because of the same reason. we arrive a little earlier hoping to get in a little earlier like at maybe 2 but they didn't let us in until 3.45 probably will be My last time staying at a Hilton.
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Karla
12 Jul 2023 - 13 Jul 2023
reviewed on hcom
5 out of 5 stars
We love staying at the Hilton, staff is really friendly and my kids love the pool.
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Matt
19 Mar 2023 - 20 Mar 2023
reviewed on orbitz
1 out of 5 stars
Room wasn’t ready at check in came back an hour later and it still wasn’t ready. Stephanie said there was nothing Hilton would do because it was booked with Expedia.
She said there are parking fees that Expedia doesn’t mention.
Overall we waited for an hour and half with 3 small children. We’re told a manager would call us in 48 hours.
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Irish
Invalid Date - 25 Nov 2022
reviewed on orbitz
5 out of 5 stars
The hotel was clean and had a great atmosphere, staff were accommodating, hotel lobby restaurant was convenient, comfortable and had really good food! I was impressed with the Thanksgiving meal, tasted homecooked. My family and I will definitely stay in this hotel again.