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Hyatt Regency San Francisco

4 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1771 verified Hotels.com guest reviews)
See verified family reviews (15)

generated by AI based on family reviews

Overview

Hyatt Regency San Francisco is a great family hotel with a fantastic location. The hotel is close to many family-friendly attractions, including Fisherman's Wharf, Pier 39, and Chinatown, making it easy to explore the city. Families appreciate the spacious and clean rooms, the availability of cribs, and the exceptional customer service. While breakfast isn't included, the hotel's proximity to bakeries and restaurants means there are plenty of options nearby. The stunning views and the rooftop restaurant, accessible to guests for a fee, add to the hotel's appeal.

Guest highlights

The hotel's incredibly convenient location near many family attractions such as Fisherman's Wharf, Pier 39 and Chinatown.
The spacious and clean rooms.
The exceptional customer service and friendly staff.
The availability of cribs for babies.

About the hotel

Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and valet parking.

Nearby attractions

Hyatt Regency San Francisco is located in Downtown San Francisco, a neighborhood in San Francisco, and is in a shopping district and on the waterfront. Ferry Building and Berkeley Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Pier 39 and Ferry Building Marketplace. Ready for a night out? Consider SF Masonic Auditorium and The Regency Ballroom. Take an opportunity to explore the area for water adventures such as sailing. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: California St & Drumm St Stop and Market St & Drumm St Stop are just steps away.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Refrigerator
Rollaway/extra beds (surcharge)
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee daily 6:30 am–11:30 am: usd 34 per person
Room service available

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk

Things to do

24-hour fitness center

Conveniences

Atm/banking services
Ballroom
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Metropolitan Oakland International Airport
18 km from this hotel
San Francisco International Airport
20 km from this hotel
Norman Y. Mineta San Jose International Airport
63 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Regency San Francisco
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

15 reviews

Review data

5 star reviews

80%

4 star reviews

13%

3 star reviews

0%

2 star reviews

0%

1 star reviews

7%

We have selected a sample of reviews which reflect what families have said about Hyatt Regency San Francisco

Showing 1 - 10 of 15 reviews

Latest reviews (15)

A

Andrea

5 Jul 2024 - 10 Jul 2024
reviewed on hcom

5 out of 5 stars

Best hotel in San Fran! Every form of transportation is literally outside the front doors: ferry, subway, trolly cars, cable car and tour companies! Also very safe, clean and no trouble with unhoused population. The ferry building with lots of great restaurants is right in front of the hotel. The only bummer is breakfast is not included and costs $36 a person! We were traveling with our 4 kids so opted to get cinnamon rolls from the bakery outside of the hotel or in the ferry building. If breakfast was included, would have been even better. Very nice hotel! I highly recommend.
T

Tara

19 Apr 2024 - 20 Apr 2024
reviewed on orbitz

5 out of 5 stars

Beautiful hotel… the decor was fabulous. The kids loved it. Ocean view was amazing. The room was very spacious and clean. Wonderful restaurant on the inside. Parking was a little hard because it is located in downtown SFO but they do offer vallet. I would recommend this hotel a million times
S

Syeda S

8 Jun 2024 - 11 Jun 2024
reviewed on hcom

5 out of 5 stars

Great stay, great location. Everything at hotel was as described . Clean and comfortable. They had pack and play/ crib for my baby, and it just was great. Customer service isn’t dead !
E

Ernesto

14 Jun 2024 - 15 Jun 2024
reviewed on hcom

5 out of 5 stars

The hotel is at a perfect location cause the kids love Chinatown, pier 39 and Oracle park. It was very clean comfortable and the staff was above and beyond the valet remembered my name and greeted me when I return and was very politely chatful with the kids. Kids can be picky with food but they loved the breakfast buffet. They also put out games to play with in the lobby. I will definitely be back here again and recommend to all my friends.
J

Joseph

1 Jun 2024 - 2 Jun 2024
reviewed on expedia

5 out of 5 stars

The staff was the absolute best. Everytime I interacted with a staff member they seemed legitimately happy to be talking to me or my family.
M

Mario

24 May 2024 - 26 May 2024
reviewed on hcom

5 out of 5 stars

This is a very nice and clean hotel with amazing views both inside and outside. My family and I where very pleased with the service and hotel room.
M

Mary

20 Apr 2024 - 21 Apr 2024
reviewed on hcom

5 out of 5 stars

Fantastic stay my grandchildren can’t stop talking about the rooftop rotating restaurant open only to guests. For an extra fee but well worth it will definitely stay here again and again.
A

Archangel

31 Dec 2023 - 1 Jan 2024
reviewed on expedia

4 out of 5 stars

Great Customer Service especially Ms.Mutya from the front desk and clean,spacious and comfortable room. They provided me with bday card and complimentary drinks/appetizer on my birthday. Watching the fireworks on top of the Club Lounge was amazing and memorable. Just wish that they have more events for kids on New Years and would serve dinner at the lounge on New Years Eve prior to the fireworks. Overall satisfied and would recommend the hotel.
A

Adrian

14 Oct 2023 - 15 Oct 2023
reviewed on hcom

1 out of 5 stars

Wasn’t told about the fee for parking from the get go wasn’t told theee was resort fees wasn’t happy with we couldn’t have the sliding glass door open so to having a very small child that could fit through the cement blocker and could have fallen from 2 stories high had he gotten outside. Just a lot of hidden fees taht aren’t fair.
M

Michelle

7 Jul 2023 - 8 Jul 2023
reviewed on orbitz

5 out of 5 stars

We came with our kids to go to Alcatraz and Pier 39. They let us leave our luggage and park earlier than check-in time because our ferry was leaving at 1100. We were able to walk to the ferry at Pier 33 and then to Pier 39 for shopping. The location is wonderful!
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