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The Volare, Ascend Hotel Collection

3 star hotel
Kids stay free
8.4/10 Very Good
(1003 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

The Volare, Ascend Hotel Collection offers a convenient location for families, with easy access to shops, restaurants, and entertainment. Families appreciate the spacious rooms, perfect for spreading out after a day of exploring. While some guests mention the need for upgrades in certain areas, the overall consensus points to a pleasant stay. The hotel's proximity to attractions and the availability of free parking are additional plus points for families.

Guest highlights

The hotel's convenient location, close to shops, restaurants, and entertainment.
Spacious rooms, ideal for families.
Free onsite parking.

About the hotel

An outdoor pool, a 24-hour business center, and a spa tub are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.

Nearby attractions

The Volare, Ascend Hotel Collection is located near the beach and in an area with great shopping. Surfing Heritage Foundation Museum and The Coach House are cultural highlights, and some of the area's landmarks include Casa Romantica and Mission San Juan Capistrano. Ocean Institute and Nature Interpretive Center are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Outdoor pool
Spa tub

Conveniences

Ballroom
Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
John Wayne Airport-Orange County
36 km from this hotel
Long Beach Airport
66 km from this hotel
Ontario International Airport
70 km from this hotel
map

Reviews that mention...

Family Reviews

for The Volare, Ascend Hotel Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

11 reviews

Review data

5 star reviews

45%

4 star reviews

27%

3 star reviews

9%

2 star reviews

18%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Volare, Ascend Hotel Collection

Showing 1 - 10 of 11 reviews

Latest reviews (11)

L

LESLIE

13 Jun 2024 - 15 Jun 2024
reviewed on expedia

5 out of 5 stars

Best stay my family and I have had in a while. Pool area needs some upgrade. But everything else was amazing!!
R

Ruby

30 May 2024 - 2 Jun 2024
reviewed on hcom

5 out of 5 stars

We always stay at the Vol are because it is clean, friendly, close to family.
L

Liz

10 Apr 2024 - 11 Apr 2024
reviewed on orbitz

4 out of 5 stars

Overall this is a beautiful place. The AC was not great and every time it came on it sounded like someone was trying to break in. Sound also carries so when a family with kids showed up at ten above us, it was loud. And when they woke up at six, it was loud. But great value for the price otherwise.
b

bonnie

31 Mar 2024 - 1 Apr 2024
reviewed on expedia

5 out of 5 stars

Whats not to like? This hotel is perfect for everything! I especially like it because i have family that live in town and when theres family get-togethers i alwsys stay here.so convenient!
J

Jason

13 Mar 2024 - 15 Mar 2024
reviewed on hcom

5 out of 5 stars

Really nice hotel in a safe area. Were in town for family vacation and had a great stay. Very quiet nice place. Large room was good for spreading out after long days on family excursions. Wish we took advantage of the nice place more but were out all day. Was worried about noise being right by the freeway but no problem at all
J

Jacklyn

9 Mar 2024 - 10 Mar 2024
reviewed on expedia

2 out of 5 stars

Pros: great location to walk to and from hotel to shops, food, and entertainment. Lots to do near hotel. It is child and pet friendly. Budget friendly. It was also clean and the room was ready about an hour before the 4pm check in time. Free parking. Coms: walls are too thin. We could hear our next door guests flushing the toilet and playing music while showering. Parking is limited and first come first serve. Also, parking spaces are tight, so SUVs and trucks beware. They have only one elevator. You have to remove the bathroom sink’s drain pop up or the sink won’t drain due to “poor design” from what the front desk worker told us. It was not something they fixed. The toilet handle broke off too, so toilet wasn’t flushing. Not something they fixed by the time we checked out. Lastly, we called the front desk a few times as things occurred and we were never able to reach them, so we had to show up in person to report the toilet handle issue or the sink not draining issue. When we showed up to talk to the front desk worker, he was sitting on the side just on his phone.
J

Jo Ann

20 Nov 2023 - 21 Nov 2023
reviewed on expedia

4 out of 5 stars

The staff at the front desk was nice. There is onsite parking which is a plus for downtown SC. While clean in appearance, the full-length mirror in my room had a child's handprints all over it and the light switches for the bed lights also had prints all over them. Lack of cleanliness is a big deal to me. The desk chair is tattered/missing upholstery, which surprised me since my read of prior reviews led me to believe the hotel had been fully renovated.
K

Katy

23 Oct 2023 - 24 Oct 2023
reviewed on expedia

5 out of 5 stars

Great customer service! Everything was walking distance. I will definitely recommend The Volare to friends and family.
F

Frances

8 Jun 2023 - 9 Jun 2023
reviewed on orbitz

2 out of 5 stars

The room was not fresh smelling the safe was all banged up couldn’t use it very disappointed when I complained they said they would look into it other family had the same complaints 😔
K

Krystal

26 Aug 2022 - 28 Aug 2022
reviewed on orbitz

3 out of 5 stars

The pictures definitely made the place more inviting than it was. It is very outdated hotel and unkept through the corridors; not worth the price you pay, even if it was the least expensive of what we found. It has a lot of potential and you can see where they have tried to update and/or fix things. A whole remodel of the place is in need including fixing flooring. Just walking the hallways, you can feel where the floors are rotting, felt a little uneasy. Our room barely had any outlets and the bathroom floors were not installed well (a few tiles were loose). Overall the room was decent, good size and was able to sleep 5 comfortably. The pool and spa was enjoyed by the kids, even if small. Hope they can open the restaurant again as that would have been a nice added feature. Parking is free, but there aren't too many spots available. Our ocean view was pretty, even though most of it was blocked by buildings. I think this would be a good place for a one night stay or if you just plan on being in your room for sleeping. There are plenty of shops and restaurants around the area and the trolley will take you even further around. May check it out again in the future to see if anything's changed.
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