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el PRADO

4 star hotel
Kids stay free
9.4/10 Exceptional
(547 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.

Nearby attractions

El PRADO is located in University South, a neighborhood in Palo Alto, and is in the entertainment district and near the airport. Cantor Arts Center and Los Altos History Museum are cultural highlights, and travelers looking to shop may want to visit Stanford Shopping Center and Woodside Central Shopping Center. Palo Alto Junior Museum and Zoo and Golfland USA are also worth visiting. Practice your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. Guests appreciate the hotel's central location.

Popular amenities

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

2 bars/lounges
2 restaurants and 1 coffee shop/cafe
24-hour room service
Coffee/tea in common area(s)

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Hand-held showerhead
Handrails in stairways
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchairs available on site

Things to do

Fitness center

Outdoor

Garden
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Library

More

Smoke-free property
Tv in lobby

Nearest Airports

Airplane
Norman Y. Mineta San Jose International Airport
22 km from this hotel
San Francisco International Airport
27 km from this hotel
Metropolitan Oakland International Airport
31 km from this hotel
map

Reviews that mention...

Family Reviews

for el PRADO
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

2 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about el PRADO

Latest reviews (2)

y

yu

13 Aug 2022 - 15 Aug 2022
reviewed on expedia

3 out of 5 stars

Location is pretty good and walkable to restaurants. It is pretty new and clean. Staffs are friendly as well. I booked one bed room suite room for total 3 people. The downside is our bathroom door is so tight so there is a huge squeezing sound every time when you open the door. I got woke up every time at night when my family went to bathroom. So I couldn’t have a good sleep during our stay and unfortunately I got shingles after back of the trip.
A

2 Mar 2024 - 3 Mar 2024
reviewed on hcom

5 out of 5 stars

Stayed here for the night to get away from the kids and did not disappoint. Cute and clean. Felt like we were in Italy. Room service was delicious! Will definitely be coming back.
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