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Sunset Marquis

4 1/2 star hotel
Connecting rooms
9.4/10 Exceptional
(932 verified Hotels.com guest reviews)
See verified family reviews (4)

generated by AI based on family reviews

Overview

The Sunset Marquis is a luxurious hotel with a fantastic location, making it easy to explore Los Angeles. While it's not specifically designed for families, guests consistently praise the exceptional customer service and the high-quality amenities such as multiple pools, a spa and a gym. The on-site restaurant offers a great dining experience. However, based on feedback, families might find the hotel less suited to their needs given the absence of kid-friendly amenities such as kids' menus.

Guest highlights

The exceptional customer service
The high-quality amenities such as multiple pools, a spa and a gym
The convenient location

About the hotel

Along with 2 outdoor pools, this smoke-free hotel has a full-service spa and a restaurant. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.

Nearby attractions

Located in West Hollywood, Sunset Marquis is in the city center and near theme parks. Rodeo Drive and Santa Monica Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Venice Beach and Santa Monica Beach. Looking to enjoy an event or a game? See what's going on at Crypto.com Arena or SoFi Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

Popular amenities

Family friendly

2 outdoor pools
Free cribs/infant beds
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 poolside bar and 1 bar
1 restaurant
24-hour room service
Full breakfast available for a fee daily 6:00 am–10:30 am: usd 25-35 per person

Spa

Aromatherapy
Body wraps
Facials
Hydrotherapy
Manicures and pedicures
Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator

Things to do

2 outdoor pools
Art gallery
Fitness center
Full-service spa

Outdoor

Garden
Terrace

Conveniences

Atm/banking services
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Couples dining
Smoke-free property

Nearest Airports

Airplane
Bob Hope Airport
12 km from this hotel
Los Angeles International Airport
17 km from this hotel
Long Beach Airport
37 km from this hotel
map

Reviews that mention...

Family Reviews

for Sunset Marquis
star-fullstar-fullstar-fullstar-fullstar-full

5 out of 5 stars

4 reviews

Review data

5 star reviews

75%

4 star reviews

25%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Sunset Marquis

Latest reviews (4)

M

Mark

15 Dec 2023 - 17 Dec 2023
reviewed on hcom

5 out of 5 stars

I *love* this place! I'm big on the quality of the shower and they hit it out the park there. And Room Service food selection is phenomenal. They have a gym, spa, and multiple pools on the premises. And it's walking distance from all the sights. I'll definitely be back here when I visit my LA family & friends again!
E

Erin

17 Oct 2023 - 21 Oct 2023
reviewed on hcom

5 out of 5 stars

I picked this hotel based on it's ratings/reviews. The customer service was off the charts amazing. We had a less than satisfactory room the first night and they switched us with kindness and ease and from then on everything was awesome. My ONLY thing is I would NOT recommend this hotel with kids. We have 3 littles and felt like we were a bother to other people staying there. While the staff was so kind, I don't like shushing my kids while they play at a pool, there isn't kids items on the menu, etc. Would 100% go back with just the hubs! Also loved the location.
A

Anonymous

Invalid Date - Invalid Date
reviewed on travelocity

4 out of 5 stars

The hotel is beautifully laid out and the location could not be better -- the Los Angeles we dream of! The service was impeccable -- each staff member we encountered was friendlier than the last. Food was great and the restaurant was incredibly pretty - it was a place you'd invite friends to. Only housekeeping left something to be desired -- they only sort of moved things around and didn't give the feeling they'd really cleaned. Also, through [...] we booked a "superior" room, which was very shabby and needed renovation. Luckily, we were able to arrange an inexpensive upgrade to a villa which was much preferable, cleaner and newer -- although still dark and our two kids still had to sleep on two couches -- for a premium room!
S

Sandra

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

My stay at the Sunset Marquis was fantastic. Few things that weren't so much: The bartenders need to pay better attention to when their guests' drinks are emptying. I had to ask for a new drink each and every time I was finished. Would've been nice if they had asked me first. There were too many kids at the pool. I recommend you get a massage - mine was fantastic!
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