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Hartford Hotel, BW Signature Collection

2 1/2 star hotel
Kids stay free
Connecting rooms
9/10 Excellent
(1002 verified Hotels.com guest reviews)
See verified family reviews (10)

generated by AI based on family reviews

Overview

The Hartford Hotel, BW Signature Collection is a great option for families, particularly those with older children or teenagers. Many families appreciate the spacious suites which often include two bedrooms and two bathrooms, providing ample space and privacy. The complimentary breakfast is another plus for families, and the hotel's convenient location near restaurants and shops is also frequently mentioned in positive reviews. While some guests have noted minor issues like noise levels or limited breakfast choices, the overall consensus is that the hotel offers comfortable and well-equipped accommodation for families.

Guest highlights

The spacious suites with separate bedrooms and bathrooms.
The complimentary breakfast.
The convenient location near amenities.

About the hotel

A fitness center, a 24-hour business center, and a business center are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, concierge services, and a 24-hour front desk.

Nearby attractions

In the business district, Hartford Hotel, BW Signature Collection is in an area with good shopping. Pasadena Playhouse and Norton Simon Museum are cultural highlights, and some of the area's attractions include Los Angeles Arboretum and Botanic Gardens and Huntington Library. Ready for a night out? Consider The Belasco Theater and Shrine Auditorium.

Popular amenities

Family friendly

Microwave
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wired internet
Available in some public areas: free wifi

Food and drink

Free full breakfast available daily

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

Fitness center

Outdoor

Garden

Conveniences

Elevator
Front-desk safe
Vending machine

More

Renovated entire property - may 2017
Smoke-free property

Nearest Airports

Airplane
Long Beach Airport
29 km from this hotel
Bob Hope Airport
29 km from this hotel
Los Angeles International Airport
34 km from this hotel
map

Reviews that mention...

Family Reviews

for Hartford Hotel, BW Signature Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

10 reviews

Review data

5 star reviews

50%

4 star reviews

30%

3 star reviews

10%

2 star reviews

10%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hartford Hotel, BW Signature Collection

Latest reviews (10)

F

Felecia

15 Mar 2024 - 17 Mar 2024
reviewed on hcom

5 out of 5 stars

Great hotels for larger families. We are a family of 6 and at the time I was pregnant and we all sleep comfortably. It was a 2 bedroom 2 bathroom suite and each room had 2 beds in them. So 4 beds total along with breakfast served daily. And with 4 children parents a complementary breakfast is always a plus!
W

Weiwei

10 Nov 2023 - 11 Nov 2023
reviewed on expedia

2 out of 5 stars

We chose this hotel based on the 9/10 review in Expedia, but our family's stay turned out to be quite disappointing. The bathroom in the suite was surprisingly small, the hairdryer didn't function properly, and the quality of the bathroom tissues was subpar. Additionally, the noise from the upstairs neighbors' footsteps and the elevator operation was clearly audible upon opening our room door.
N

Noe

23 Apr 2023 - 25 Apr 2023
reviewed on hcom

4 out of 5 stars

I stayed 2 days with my family of 5, loved the full beds for the kids, separate rooms but in same unit. Was very clean and kids loved the breakfast. Would definitely stay there again.
L

Linda

10 Apr 2023 - 11 Apr 2023
reviewed on travelocity

5 out of 5 stars

I really liked the fact that we had two separate bedrooms in our reserved unit. So the kids had their own room and my husband and I had our own room as well as two separate bathrooms! The door to our unit led into a small foyer area which led to two bathrooms and two bedrooms. It was nice to have this space to read in early in the morning while people still slept in the rooms.
T

Temitope

18 Mar 2023 - 20 Mar 2023
reviewed on hcom

3 out of 5 stars

The water sound of people taking a shower next door woke me up at 4 in the morning. Their breakfast buffet didn’t have much selection. The rooms are not as pictured. There was nowhere for my children to eat in the room, very uncomfortable.
F

Freddy

18 Mar 2023 - 19 Mar 2023
reviewed on travelocity

5 out of 5 stars

Great hotel. My go to spot every time I visit my family.
M

Mila

22 Feb 2023 - 24 Feb 2023
reviewed on hcom

4 out of 5 stars

We have a boy and girl so the room was perfect with a king for us and a bed for each child. Were were pleasantly surprised that we had 2 bathrooms too! The rooms were clean and smelled clean. The room also came with complimentary slippers. The only thing was the water pressure in the shower was very low. But overall it was great for the price. I would recommend to others.
C

Carolyn

26 Jan 2023 - 28 Jan 2023
reviewed on travelocity

5 out of 5 stars

The only negative was the A/C heater unit was noisy. Everything else was great! Very impressed with the hotel, the staff, the room, amenities, safe location and breakfast. We really have no complaints other than the room heater and enjoyed our two night stay while we were in the area for a family event.
J

John

Invalid Date - 23 Dec 2022
reviewed on travelocity

5 out of 5 stars

Good for a family. Close to lots of great food.
V

Vanessa

12 Apr 2022 - 16 Apr 2022
reviewed on hcom

4 out of 5 stars

The location of the hotel is a 10/10! It's near a Target and a few restaurants including an Ihop so that was a major plus. Staff was amazing! The rooms were clean but we had to inform the front desk to send housekeeping for our 4 night stay, otherwise, they'll only come before/after check out. The only problem we had was the size of the room and the position of everything. I didn't realize we booked for 2 double beds. The position of the toilet in the bathroom gave no space to enter the shower from the back shower door. The pictures posted by the hotel may appear a bigger than what the sizes of everything actually is. We asked if it would be possible to switch to the multiple beds room. It was available but we would have had to pay more, which was fine but we really didn't want to spend more money on the trip so we just dealt with it. The hotel did give us a little discount for our stay so that was nice! Another downside was the ice machine not being on our floor. There are 3 floors to the hotel but the ice machine was on the 1st floor. The hotel is old so maybe that's why. The last downside was the breakfast. It was very basic. Eggs, sausage, juice, and cereal boxes. No waffels, bagels or toast. Not good for picky eaters. After the 2nd day, we just went to IHop for breakfast. Parking was really easy and right in front of the doors so no problems there. Although it was a decent stay, I don't think we'd stay again as a family due to the space issue and breakfast options.
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