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Juan
20 Jun 2024 - 21 Jun 2024
reviewed on hcom
5 out of 5 stars
The front desk check-in was amazing. The person checking us in was kind, asked about our trip, and very helpful. Amber asked us if we needed anything every time we pass by the front desk up services and necessities as she felt necessary. She also answered questions quickly using whatever texting app you guys use the room itself was immaculate. It was very comfortable, had a full kitchen, had plenty of space, and some of the coziest beds my kids and I have ever slept on. In fact, my kids want to stay here next time we’re in California for long trips.
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Christopher
31 May 2024 - 3 Jun 2024
reviewed on expedia
5 out of 5 stars
Always stay here in my business trips as well as family trips. Love this place
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Erika T
18 May 2024 - 19 May 2024
reviewed on expedia
5 out of 5 stars
We lucked out and got a super early- early checkin for no extra cost and everything got better from there. The facility is perfect for families, pool and jacuuzi a bit small but clean. The whole grounds are well maintained. We didnt realize how walkable everything is too, there's a whole strip mall with movies and plenty of dining options right off the property! Plus a TON of stores and restaurants short driving distance. Breakfast was great eith premade egg amd cheese omelettes, fried potatoes, corned beef hash, amd sausage. Oatmeal and yogurt with all the fixings and fruit, waffle griddle , juices, pastries- the staff kept a very busy croud fed and the dining area tidy.
We were pleasantly surprised by how great this hotel was. We went for a soccer tournament at Silverlakes Sports Complex- it was a 13" drive without traffic and 20-25 with- majority of the problem being at the entrance of the sport park
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Janet
12 May 2024 - 13 May 2024
reviewed on expedia
5 out of 5 stars
I had a wonderful staycation here for Mother’s Day. The area was walkable and had everything my kids and I needed for food and entertainment. The Bed was super comfortable. Room and view of the pool was nice. Only Con was I couldn’t reach front desk or housekeeping from the room phone which was frustrating. The line stayed busy all 3 nights.
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angeline
11 May 2024 - 12 May 2024
reviewed on expedia
5 out of 5 stars
The staff their is amazing!!! Amber helped check us in and she was so friendly and very good customer service 👏. She accommodated our family so we could all stay together ❤️. I cant wait for our next staycation here!!!
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Lorrie
7 Mar 2024 - 8 Mar 2024
reviewed on expedia
5 out of 5 stars
It was a very pleasant and safe beautiful place and the breakfast was great nice to visit and dine with family.
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jennifer
28 Sept 2023 - 1 Oct 2023
reviewed on expedia
5 out of 5 stars
Lovely place to stay with family. Rooms were wonderful and the ammenties were great. Kitchens in room, pool, gym, breakfast and 24 hr coffee
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Maria
24 Feb 2023 - 25 Feb 2023
reviewed on hcom
5 out of 5 stars
This was a great place to stay with my family. We got a suite and it was very spacious. The check in was very quick. And they greeted us every time we walked it.
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Deanna
8 Oct 2022 - 10 Oct 2022
reviewed on orbitz
5 out of 5 stars
The property was very nice. We stayed in the one bedroom suite for 2 nights & it was very nice & roomy. We were going to have family come meet & visit with us & this turned out to be the perfect spot. We will definitley return.
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Junne Pearl
17 Jul 2022 - 18 Jul 2022
reviewed on orbitz
2 out of 5 stars
Place was good but when our AC broke at 1am, they dont have any back up fan or offer us to move to another room (which is inconvinient coz its midnight - i understand coz we are gonna check out in a few hours anyway). But our stay was very stressing and uncomfortable, I did not get enough sleep, i need to fan my kids (2yr old and 8yr old coz it was hot! The only thing they said that could help us is if we open our door to let the air in!! ( who is crazy to open their door to public when you sleep??!). I requested for a discount for all the trouble and they told me that they dont refund if you book from a third party. Called expedia and they said they can only discount me for $30! for all those inconvinience and stress!!! Very poor management!