Holiday Inn Express Hotel & Suites, an IHG Hotel

The stay was not the best. I had called a few days prior to my arrival and requested extra pillows as my wife, daughters, and their kids were all going to be in the same room. I had to make 2 trips to the counter for pillows and linens for the pull out sofa bed. Bathroom shower insert was separating from the wall. Found mold growing in one of the picture frames. Kids were excited to swim and when we got there the pool was out of service and we had no notification prior to our arrival. Ice machine on the 3rd floor was not working and had to go down to the 1st floor for ice every time it was needed. My daughter and grandkids were very disappointed as they were planning on swimming while I had a wedding rehearsal to attend. Myself disappointed for the service and condition of this hotel for the amount I paid. I have stayed in better hotels and will not be returning to this one anytime soon or ever.