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Hyatt Place Scottsdale/Old Town

3 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(1208 verified Hotels.com guest reviews)
See verified family reviews (12)

generated by AI based on family reviews

Overview

The Hyatt Place Scottsdale/Old Town offers spacious rooms and is conveniently located near freeways and restaurants. Families appreciate the friendly staff and the great breakfast. While some guests have noted issues with noise from a nearby nightclub and parking, many families have had positive experiences and found the hotel to be comfortable and accommodating.

Guest highlights

The friendly and helpful staff
The spacious and comfortable rooms
The excellent breakfast

About the hotel

An outdoor pool, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and a business center.

Nearby attractions

Hyatt Place Scottsdale/Old Town is located in South Scottsdale, a neighborhood in Scottsdale, and is in the entertainment district. Phoenix Convention Center and Scottsdale Center for the Performing Arts are cultural highlights, and travelers looking to shop may want to visit Old Town and Scottsdale Waterfront. Looking to enjoy an event or a game while in town? See what's happening at Scottsdale Stadium or Sun Devil Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with mountain biking and hiking/biking trails.

Popular amenities

Family friendly

Free cribs/infant beds
Grocery/convenience store
Outdoor pool
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
Free continental breakfast available 6:30 am–9:00 am on weekdays and 7:00 am–10:00 am on weekends

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

24-hour fitness center
Outdoor pool

Outdoor

Picnic area
Terrace

Conveniences

Elevator
Grocery/convenience store

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Phoenix Sky Harbor International Airport
10 km from this hotel
map

Reviews that mention...

Family Reviews

for Hyatt Place Scottsdale/Old Town
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

12 reviews

Review data

5 star reviews

58%

4 star reviews

17%

3 star reviews

0%

2 star reviews

25%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hyatt Place Scottsdale/Old Town

Showing 1 - 10 of 12 reviews

Latest reviews (12)

R

Roberto

1 Jul 2024 - 2 Jul 2024
reviewed on orbitz

5 out of 5 stars

This was my 4th or 5th time staying here, every time me and family travel to the Phoenix area we stay in this hotel. In fact I’d book an extra nigh! We will be back in September, see you soon!
R

Roberto

29 Jun 2024 - 1 Jul 2024
reviewed on orbitz

5 out of 5 stars

This was my 4th or 5th time staying here, every time me and family travel to the Phoenix area we stay in this hotel. In fact I’d book an extra nigh! We will be back in September, see you soon!
P

Patricia

12 May 2024 - 13 May 2024
reviewed on expedia

5 out of 5 stars

We had a family member in the hospital and this location was close to the hospital. There were lots of restaurant options nearby.
A

Avery

19 May 2024 - 21 May 2024
reviewed on expedia

5 out of 5 stars

I had a fantastic experience at the Hyatt in Scottsdale/Old Town. The staff were all super friendly and helpful. I was traveling with my two smaller children and I never felt uncomfortable in or around the hotel. The room was clean, the water pressure was great, I have no complaints! Would definitely recommend for anyone especially families with children.
S

Simona

13 Apr 2024 - 14 Apr 2024
reviewed on expedia

2 out of 5 stars

The room was clean but there was no soap by the kitchen sink, and no bottled water. Seemed like whoever cleaned the room was in a rush to get it done (we checked in at 10pm, so the rush was not because of us). But the biggest issue is that the hotel is right by a nightclub and they share a parking lot. I was not aware of this when I booked, I only found out when Hyatt sent me a text with parking info. I wasn’t too happy about it, traveling with a child in a rental car. I was worried that the car will get scratched or something. When we checked in we found ear plugs on the nightstand. I didn’t really think much of it, I just noted that it was odd. Then at 1:30 I got woken up by a woman screaming in the parking lot, clearly intoxicated. This went on for a while, until she eventually drove away with her friends. We only stayed one night so I didn’t say anything, but if I am ever in Scottsdale again I will not stay at this hotel again. Too bad, because the property itself is nice, clean and the breakfast is great! I am sure they are not too happy about the nightclub either. For some guests it may even be a plus, being so close to the hotel. But those years are behind me.
k

kaleigh

17 Feb 2024 - 19 Feb 2024
reviewed on expedia

2 out of 5 stars

We stayed 2 nights and specifically chose to book this hotel bc of the positive reviews we read. Our experience was entirely different than what we expected. We areived to find the underside of the toilet lid with a hige splatter of vomit drilling down it. Each night of our stay, we woken up precisely at 2:38am by cars streetracing and doing smokeshows in the adjacent parking lot. For a solid thirty minutes, we were subjected to noisy, drunk club goers walking past. I would strongly recommend booking elsewhere if you are traveling with children.
T

Teresa

12 Jan 2024 - 15 Jan 2024
reviewed on travelocity

5 out of 5 stars

Centrally located for easy access to freeways. Great breakfast. Unfortunately parents let their pre n teenage kids run wild throughout the hotel.
B

Braulio

3 Sept 2023 - 4 Sept 2023
reviewed on orbitz

4 out of 5 stars

Property located near a club and, club goers in and out after hours intoxicated, hallways smell like marijuana. Would not recommend for families,
P

Paul

18 Aug 2023 - 20 Aug 2023
reviewed on orbitz

4 out of 5 stars

The hotel clearly did not skimp on bedding, slept like a baby both nights, where normally I struggle with sleep. The only minor issue we had was parking - accessing parking, especially at night was confusing and a little difficult.
H

Huey

24 Jul 2022 - 26 Jul 2022
reviewed on orbitz

5 out of 5 stars

The room feels comfortable and spacious. It was clean and accommodated my family of 5.
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