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Embassy Suites by Hilton Phoenix Downtown North

3 1/2 star hotel
Connecting rooms
9.2/10 Wonderful
(1007 verified Hotels.com guest reviews)
See verified family reviews (17)

generated by AI based on family reviews

Overview

Embassy Suites by Hilton Phoenix Downtown North is a great option for families, offering spacious rooms and excellent amenities. Guests consistently praise the friendly and helpful staff, as well as the comfortable accommodations. While some maintenance issues have been reported, the overall experience is generally positive, with many families highlighting the enjoyable pool and convenient location. The hotel's nice rooms and welcoming atmosphere make it a suitable choice for family vacations and special occasions.

Guest highlights

The spacious and comfortable rooms
The friendly and helpful staff
The enjoyable swimming pool

About the hotel

An indoor pool, a health club, and a bar/lounge are available at this smoke-free hotel. Free cooked-to-order breakfast, free WiFi in public areas, and a free manager's reception are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.

Nearby attractions

Embassy Suites by Hilton Phoenix Downtown North is located in Midtown, a neighborhood in Phoenix, and is near a metro station. The area's natural beauty can be seen at Sunnyslope Mountain and Encanto Park, while Heard Museum and Phoenix Theatre are cultural highlights. Looking to enjoy an event or a game while in town? See what's going on at State Farm Stadium, or consider a night out at The Van Buren. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

Free cribs/infant beds
Indoor pool
Laundry facilities
Microwave
Refrigerator
Snack bar/deli
Sofa bed

Wifi

Available in all rooms: wifi (usd 4.95 per night)
Available in some public areas: free wifi

Food and drink

1 bar
Coffee/tea in common area(s)
Free cooked-to-order breakfast available 6:00 am–9:00 am on weekdays and 7:30 am–10:30 am on weekends
Free reception
Room service available

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop

Accessibility

Accessible bathroom (select rooms)
Braille signage
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Fitness center
Indoor pool
Shopping

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand
Newspapers in lobby
Water dispenser

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Phoenix Sky Harbor International Airport
8 km from this hotel
map

Reviews that mention...

Family Reviews

for Embassy Suites by Hilton Phoenix Downtown North
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

17 reviews

Review data

5 star reviews

76%

4 star reviews

18%

3 star reviews

0%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Embassy Suites by Hilton Phoenix Downtown North

Showing 1 - 10 of 17 reviews

Latest reviews (17)

R

Ryan

7 Sept 2024 - 8 Sept 2024
reviewed on hcom

5 out of 5 stars

Everything met expectations. Check in was easy, the room was nice, room service was good. We are a local family that stayed for my son's birthday staycation. We will consider doing it again!
R

Raquel

12 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

The night crew in the front desk, treating my husband like a child and was rude.
C

Celso

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Perfect to stay with the family. Nice pool, breakfast. Is outstanding
I

Irelissa

5 Jul 2024 - 7 Jul 2024
reviewed on hcom

4 out of 5 stars

I really love the aesthetic of this hotel. The service from the staff is welcoming, professional and very helpful. I appreciate their smiles and happy to assist with direction. As far as the hotel itself, the elevators were down most of our stay. That was the only inconvenience I saw. It is fiery kid friendly and family friendly. I love the location and parking availability as well. It’s a wonderful place and the views were gorgeous.
J

Jack

19 May 2024 - 20 May 2024
reviewed on expedia

1 out of 5 stars

We requested to cancel this reservation due to a medical emergency with our child, however, they would not refund us for the room. We got the run around from both them and Expedia. Poor service all the way around.
K

Kenya

3 Apr 2024 - 4 Apr 2024
reviewed on expedia

5 out of 5 stars

Great stay for our family
A

Arturo

28 Mar 2024 - 31 Mar 2024
reviewed on hcom

5 out of 5 stars

The whole property is in great condition and everything worked as expected. Complementary drinks for the adults, greatly appreciated. Personnel was super kind and corteus, specially in the bar. The only downside is I was expecting pool temperature to be warm, but is was cold to the touch although the stream was relativity warm, and about the cleanliness I found a pair of kid socks in my room that were definitely not from mine. Other than that pretty great hotel.
M

Matthew

8 Mar 2024 - 10 Mar 2024
reviewed on expedia

4 out of 5 stars

Large hotel family loved the pool and food. Room had great view of central ave. Was some barricaded areas due to repair or remodeling- one of the elevators and rooms next to our room. Treat to stay here might be awhile before stay again.
E

Erica L

Invalid Date - Invalid Date
reviewed on travelocity

5 out of 5 stars

This was a great hotel. We were there for my wife’s college graduation with our family. The rooms were very nice and spacious. The staff had great attitudes and were very helpful. We will definitely stay there again.
R

Rachel

2 Jan 2024 - 4 Jan 2024
reviewed on hcom

5 out of 5 stars

I always love staying at Embassy Suites and i have to say that this location is one of the nicer ones so far. The rooms were comfortable for my family and the amenities are great. They really catered to a traveler from providing great options for breakfast to evening service to the bar service. Everyone was so nice too and greeted us with all smiles. Thank you for surpassing my expectations. My family and I will be back soon!
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