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Springhill Suites By Marriott Phoenix Downtown

3 star hotel
Connecting rooms
9.2/10 Wonderful
(1004 verified Hotels.com guest reviews)
See verified family reviews (16)

generated by AI based on family reviews

Overview

Springhill Suites By Marriott Phoenix Downtown offers a comfortable and convenient stay for families visiting Phoenix. Families appreciate the spacious rooms, which comfortably accommodate the whole family. The hotel also features a complimentary breakfast and an outdoor pool and jacuzzi, perfect for kids. While the location might require some walking or use of transport to reach attractions, the hotel offers a convenient shuttle service. The consistently praised exceptionally friendly and helpful staff add to the overall positive experience.

Guest highlights

Exceptionally friendly and helpful staff throughout the hotel.
Spacious rooms that comfortably accommodate the whole family.
Complimentary breakfast.
Outdoor pool and jacuzzi.

About the hotel

An outdoor pool, a 24-hour fitness center, and a spa tub are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.

Nearby attractions

Springhill Suites By Marriott Phoenix Downtown is located in Downtown Phoenix, a neighborhood in Phoenix, and is near a metro station. Arizona Biltmore Country Club and Tempe Town Lake Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Old Town and Roosevelt Row. Looking to enjoy an event or a game while in town? See what's happening at Footprint Center or Chase Field.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Microwave
Outdoor pool
Refrigerator
Sofa bed

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi and wired internet

Food and drink

Coffee/tea in common area(s)
Free continental breakfast

Guest services

24-hour front desk
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking

Things to do

24-hour fitness center
Outdoor pool
Spa tub

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airport

Airplane
Phoenix Sky Harbor International Airport
6 km from this hotel
map

Reviews that mention...

Family Reviews

for Springhill Suites By Marriott Phoenix Downtown
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

16 reviews

Review data

5 star reviews

62%

4 star reviews

25%

3 star reviews

6%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Springhill Suites By Marriott Phoenix Downtown

Showing 1 - 10 of 16 reviews

Latest reviews (16)

t

theodore

1 Sept 2024 - 2 Sept 2024
reviewed on hcom

5 out of 5 stars

Absolutley Amazing staff. from the front desk staff to the shuttle drivers to the cleaning ladies and the people who worked the breakfast area. Best complete staff I have EVER seen!! GIVE THEM A BONUS!!!!! 2 kids were at breakfast by themselves, and one made a "disaster" of the waffle station. the worker simply starting cleaning it up and helped the kids make their waffles. Guests actually felt bad for her because it was that bad. but she did it with a smile on her fae. Front desk staff (all shifts) were super leasant and always ready to anser any questions. wil difinately be staying again. Only 1 minor thing, and that the beds were too soft for us. But im sure for some, they were perfect, so not really a complaint.
D

Deborah

5 Jul 2024 - 7 Jul 2024
reviewed on hcom

5 out of 5 stars

I sure love staying in Springhill. Thank you very much for a beautiful place that kept my family and I welcome
A

Anita

6 Jul 2024 - 7 Jul 2024
reviewed on hcom

3 out of 5 stars

The hotel itself was good. The room was nice and spacious. The AC didn’t cool very well. The location was the only major con for my family.
J

Jessica

27 Apr 2024 - 28 Apr 2024
reviewed on expedia

5 out of 5 stars

Quiet stay despite it being prom season and lots of prom kids stayed at hotel. Room was clean and comfy. Bed was extremely comfy. Will be back.
A

ANDREW

14 Apr 2024 - 16 Apr 2024
reviewed on hcom

5 out of 5 stars

Another great stay at hotel. My family and i always enjoy staying here when we attend a baseball game at Chase Field. The room is always ckean and the staff are excellent.
L

Lisa

25 Mar 2024 - 1 Apr 2024
reviewed on expedia

4 out of 5 stars

Everything is 4 or more blocks away other than a convenience store and public bus from the hotel. Coffee, cocktails, smaller and larger restaurants are blocks away. Pheonix's blocks are not normal city blocks, they are larger. I started to use electric scooters which were all over the city - while super fun and convenient, they are a little spendy. If I had a kid(s) with me, I would not stay here for ease and sanity, though there is a basic park very nearby.
T

Theodore

22 Mar 2024 - 27 Mar 2024
reviewed on hcom

5 out of 5 stars

Convenient place to stay in downtown Phoenix. We enjoyed the complementary breakfast and appreciate the recycling. The kids like the outdoor pool and jacuzzi!
D

Diedre

31 Dec 2023 - 2 Jan 2024
reviewed on expedia

4 out of 5 stars

Comfortable stay for a family of five. Good breakfast and helpful staff.
D

Daniel

29 Dec 2023 - 30 Dec 2023
reviewed on expedia

1 out of 5 stars

Overall the property was just fine. The only drawback is the mattresses were in such beatdown, used, poor shape that I could barely function the next day since I couldn't get any sleep whatsoever. Nor did the family.
K

Karen

25 Nov 2023 - 26 Nov 2023
reviewed on expedia

5 out of 5 stars

This property is very clean. Room was large and accommodated my whole family easily. We went to a concert at the foot print center. It was a few blocks away, but we walked home after. Area seemed safe and quiet. They even have a free shuttle (leaves on the half hour) that dropped us at a restaurant prior to the concert. Would stay here again.
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