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Sheraton Grand at Wild Horse Pass

4 star hotel
Kids stay free
Connecting rooms
9.2/10 Wonderful
(1001 verified Hotels.com guest reviews)
See verified family reviews (22)

generated by AI based on family reviews

Overview

The Sheraton Grand at Wild Horse Pass is a fantastic family hotel. Families consistently praise the beautiful property, large pool area with a waterslide (perfect for all ages), and the warm, friendly and helpful staff. While the on-site restaurants are noted as gourmet and higher-priced, there are alternative dining options available via a free shuttle to the nearby casino. The spacious and beautifully decorated rooms add to the overall positive experience.

Guest highlights

The large pool area with a waterslide that is perfect for all ages
The warm, friendly, and helpful staff
The spacious and beautifully decorated rooms
The beautiful and peaceful property

About the hotel

This smoke-free resort features 2 outdoor pools, a full-service spa, and a golf course. WiFi in public areas is free. Other amenities include a restaurant, a 24-hour fitness center, and a bar/lounge.

Nearby attractions

Located in Chandler, Sheraton Grand at Wild Horse Pass is near theme parks. Rawhide Western Town and Grady Gammage Memorial Auditorium are local landmarks, and travelers looking to shop may want to visit Phoenix Premium Outlets and Chandler Fashion Center. Traveling with kids? Consider Crayola Experience, or check out an event or a game at Wild Horse Pass Motorsports Park.

Popular amenities

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's club (surcharge)
Free cribs/infant beds
Grocery/convenience store
Snack bar/deli
Supervised childcare (surcharge)
Waterslide

Wifi

Available in all rooms: wifi (usd 14.95 per day), wired internet (surcharge)
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 2 coffee shops
24-hour room service

Spa

18 treatment rooms
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - deep-tissue
Massage/treatment rooms
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Dry cleaning service
Golf clubhouse
Hair salon
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height counter and sink
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Raised toilet seat
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa

Things to do

2 outdoor pools
24-hour fitness center
36 holes of golf
Aerobics classes
Full-service spa
Shopping
Steam room

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand
Grocery/convenience store
Reception hall

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Phoenix Sky Harbor International Airport
19 km from this hotel
map

Reviews that mention...

Family Reviews

for Sheraton Grand at Wild Horse Pass
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

22 reviews

Review data

5 star reviews

86%

4 star reviews

5%

3 star reviews

5%

2 star reviews

0%

1 star reviews

5%

We have selected a sample of reviews which reflect what families have said about Sheraton Grand at Wild Horse Pass

Showing 1 - 10 of 22 reviews

Latest reviews (22)

G

GIOVANNI

9 Aug 2024 - 11 Aug 2024
reviewed on hcom

5 out of 5 stars

Amazing stay. Everything was clean. Service was amazing. Every staff we encountered was courteous, smiling and very friendly and helpful. Would love to return to this location again. My kids loved the pool and slide. The otter pops for them was a great touch. Will definitely try to return to this oasis of relaxation
D

Dean

17 Jun 2024 - 23 Jun 2024
reviewed on hcom

5 out of 5 stars

Great family hotel
J

Jacob

11 Jul 2024 - 12 Jul 2024
reviewed on expedia

5 out of 5 stars

The hotel is beautiful. I'm happy my family and I had a good time for our STAYcation. I wish the pool was more cooler but other than that, the staff and drinks were amazing !
D

Debra

6 Mar 2024 - 10 Mar 2024
reviewed on orbitz

5 out of 5 stars

Was here visiting family. VERY relaxing & the staff were so friendly & helpful!
A

ANDREA

27 Feb 2024 - 29 Feb 2024
reviewed on expedia

5 out of 5 stars

This property is in a remote location. Not easy to access restaurants off site and restaurants on the property are very gourmet. If you are traveling with kids plan to eat off site. Pools were great, heated and nice. Horses come to visit every morning from the equestrian center.
C

Carrie

23 Nov 2023 - 28 Nov 2023
reviewed on expedia

5 out of 5 stars

This property is so beautiful and peaceful. We had an amazing stay. Pools are warm (perfect for our early winter stay). Hot tubs are hot. Service and staff are top notch. My daughter loved the water slide and kid amenities. Rooms are beautiful and modern as well. I especially loved all of the art and local Pima and Gila River details. A wonderful oasis.
S

Stephanie

9 Jun 2023 - 11 Jun 2023
reviewed on orbitz

5 out of 5 stars

What a beautiful place! Staff was very friendly and accommodating, the property is gorgeous. The pool was perfect for our family of five. The kids were on the slide all day. Food was delicious, although in the higher price range. If you’re looking for something less expensive though, you can take a free shuttle to the casino next door for more dining options. The rooms were very nicely decorated and spacious. We’ll definitely be back
B

Bassem

5 May 2023 - 9 May 2023
reviewed on hcom

5 out of 5 stars

This is a favorite hotel for us when we visit family in Chandler. It is conveniently located and has outstanding amenities including a large pool area that has many pools for young kids and adult kids, an outstanding spa and good poolside service with good drinks and food. It is as good as any Scottsdale resort at a fraction of the price.
M

Michael

26 Apr 2023 - 29 Apr 2023
reviewed on orbitz

5 out of 5 stars

This is one of the best resorts I have ever stayed at. The staff was incredible from check in, to the service staff, the waiters, bar staff, event staff, they were all pleasant and did a great job, can't say enough about the staff. The resort was very nice, great pool area with lots of room and areas to lay out. I stayed here for a work conference but will likely come back for a family vacation.
C

Chelsea

18 Mar 2023 - 20 Mar 2023
reviewed on orbitz

4 out of 5 stars

This resort was very nice & relaxing. Really reminded me of being in Mexico (expect is wasn't all inclusive) Would have been nice if the hotel had a bank of elevators on each end of the hotel (as well as the only one in the center) Our room was on the very end, so it was also of walking, but it wasn't the end of the world. Food was "ok" not worth the price tag that was being charged. We did drive to the Casino for dinner one night & the food was much better & cheaper. We also drove to a local restaurant the other night & again, much better & cheaper. It would have been nice if maybe the back pool/hot tub was designated for adults only. We have kids & left them with grandparents to visit this hotel. We knew it wasn't adults only, so I'm not mad about it. But since they have a very large pool & waterslide, PLUS a back pool. It wouldn't have been hard to make the back one adults only. Would have been very more relaxing not having kids jumping in & out of the pool constantly. Rooms were very nice, location was awesome. I would defiantly return & probably bring the kids next time.
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