Moness Resort

We were attracted to booking this cottage at Moness Resort due to the featured use of the swimming pool and spa, which advertised steam room, sauna and jacuzzi being included in the deal. However we were very disappointed on arrival to find that the Sauna and Jacuzzi were both out of order and the temperature in the pool was very uncomfortably cold. To top it all up the showers were also cold with no hot showers available. (We had to go back to the cottage to get a hot shower). We did complain, but were told that we were not entitled to any compensation as the facilities were complimentary. We believe that it should be stated that only the steam room is properly working. We were told that the water temperature was within the guidelines and that it was checked daily and hand written on a board. I have used many pools and spas and never have any of them been as cold as this. There were another couple of people in the pool, who 100% agreed with me. I think it would be unsafe for children to stay in this temperature for long. We met with a local at a nearby restaurant, who told us that they had heard people often complaining about the temperature of the pool. It is such a shame, as this area is so beautiful and the pool and spa could be wonderful if kept properly maintained.

The sleeping arrangement for us was ideal. The cottage was dated but had all you could need for a quiet family break. Highlights for us was the unexpected visit of some rather friendly ducks that loved being fed. Our daughter loved feeding them

A great place for a few days away with family

Love Moness, its a great place for a relaxing time away. There is a small kids play area that could do with a few extra items and the pool was a little cool this time but that aside we will definitely be back.

Nice hotel at the outskirts of the town. Room was huge, maybe better for big families with need of extra bed.

We stayed in a courtyard cottage which was a brilliant size for our needs. I brought my toddler and he absolutely loved it. It does have a stair gate at the top of the stairs which is very handy but one at the bottom would have been amazing as the ground level is all open plan. It’s grounds themselves aren’t the best for prams so keep in mind if walking into the town.

There are better alternatives which offer more value for money. The staff are nice but the rooms are tired and need a refurbishment. On the Saturday night I stayed, there was no Food available on the premises due to a wedding they were hosting. If you are a young family with kids, the pool would be great although not all the facilities were operational during my weekend. Overall, it was just about ok but I won’t be back.

Great scenic location with plenty walking routes nearby. Food average and drinks list expensive. Pool opening hours restrictive kids can’t swim until after 9am.

Lots of positives from our one night stay here but as we were travelling with a toddler, there were a couple of things that made it a little more difficult than it could have been. First of all, and not the hotel's fault, there was an issue with the water supply which meant we couldn't bath our son in the evening. We had dinner in the Uisge restaurant which was fine but also had loud music blaring like it was a bar but at 6.30pm on a Sunday evening. Finally, we took our son to the pool in the morning for what we were told was the kids swimming session and the pool room and water temperature were so cold that we had to take him back out after a few minutes as he was shivering (other families who were in the pool were also complaining about the cold). Overall, it was a nice place to spend a night but could certainly be a little better for families!

Great time with family. Clean and friendly staff.