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Holiday Inn Telford - Ironbridge, an IHG Hotel

3 star hotel
Kids stay free
Connecting rooms
8.8/10 Excellent
(832 verified Hotels.com guest reviews)
See verified family reviews (14)

generated by AI based on family reviews

Overview

Holiday Inn Telford - Ironbridge is a popular choice for families, offering spacious family suites and a fantastic swimming pool. Families consistently praise the friendly and helpful staff, and many appreciate the kids eat free policy in the hotel restaurant. While some reviews mention the need for room updates, the overall experience is positive, with the pool and breakfast consistently highlighted as major plus points. The hotel's location offers easy access to Telford Town Park.

Guest highlights

The swimming pool facilities are well organised and clean, with changing facilities and towels provided.
The spacious family suites are comfortable and well-equipped.
The delicious breakfast offers a good selection of hot and cold food and drinks.
The friendly and helpful staff are consistently praised for their welcoming service.

About the hotel

Along with an indoor pool, this hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.

Nearby attractions

Located in Telford, Holiday Inn Telford - Ironbridge, an IHG Hotel is connected to the convention center. Ironbridge Gorge and Blists Hill are local landmarks, and some of the area's activities can be experienced at Telford Ice Rink and Bridgnorth Station. Wonderland Telford and David Austin Roses are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails and mountain biking in the area.

Popular amenities

Family friendly

Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
English breakfast available for a fee 6:30 am–9:30 am on weekdays and 7:00 am–10:00 am on weekends: gbp 15 per person

Spa

Aromatherapy
Body treatments
Facials
Manicures and pedicures
Massage/treatment rooms
Massages

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance

Accessibility

Bathroom emergency pull cord
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Roll-in shower (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking

Things to do

Fitness center
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Garden

Conveniences

Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas (fines apply)
Tv in lobby

Nearest Airports

Airplane
Birmingham International Airport
53 km from this hotel
East Midlands Airport
77 km from this hotel
Manchester Airport
77 km from this hotel
map

Reviews that mention...

Family Reviews

for Holiday Inn Telford - Ironbridge, an IHG Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

14 reviews

Review data

5 star reviews

64%

4 star reviews

21%

3 star reviews

7%

2 star reviews

7%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Telford - Ironbridge, an IHG Hotel

Showing 1 - 10 of 14 reviews

Latest reviews (14)

C

Charlotte

23 Aug 2024 - 26 Aug 2024
reviewed on hcom

5 out of 5 stars

Super friendly and helpful staff throughout the hotel such a safe and comfortable place for me to stay as a single mum with my 8 year old. We were visiting family nearby. We loved the pool facilities really well organised and fair for guests to get a slot lovely changing facilities and clean towels provded and body wash in the showers which makes it even easier and ate brekafast which was delicious. The room was really spacious and had everything we needed. We had an evening meal in the bar there was a lovely atmosphere and service was excellent. Food came out quick and kids eat free which was amazing !! Cant wait to come back and stay again.
K

Kashif

19 Aug 2024 - 20 Aug 2024
reviewed on hcom

5 out of 5 stars

Really comfortable we attended a wedding close by and was a last minute booking which turn out great as other wedding party members were staying at. Bonus points for the swimming pool at the night staff (Alex) who directed me to a 24 hour Morrisons to get supplies for my sisters kids.
L

Lindsay

17 Aug 2024 - 18 Aug 2024
reviewed on hcom

2 out of 5 stars

The hotel rooms are old and dilapidated with plaster peeling off the walls and old fixtures and fittings. Our room was old and tired and definitely in need of modernisation. The bathroom was slightly better but a sink that leaked water everywhere and our air conditioning unit didn’t work. The beds were not the comfiest but ok and clean. The breakfast was ok but there were no vegetarian options on display or offered. I did ask if they had vegetarian sausages and they said they could make something but I’d have to wait (I had my breakfast by that time so left it). My family (not vegetarian) also had to wait for 15 minutes as they had run out of some hot breakfast items on the self serve and had to make more. They didn’t realise until they had run out that they should have started preparing more which was a little disappointing. The staff that we encountered were friendly and professional however. I wouldn’t return to this hotel unless there was no where else to stay in the area.
P

Philip

28 Jul 2024 - 29 Jul 2024
reviewed on hcom

5 out of 5 stars

Lovely hotel very suitable for families with access to the swimming pool. Very friendly and helpful staff throughout the hotel. Beware of the old ladies that stare at you and your children when you enter the pool and then come over and tell your children not to splash them all in the family swim time as well.
L

Lisa

26 May 2024 - 27 May 2024
reviewed on hcom

5 out of 5 stars

3rd time me and my 12 year old daughter have stayed. We love it. So family friendly. Great staff. Pool is great and breakfast delicious. Added bonus of the gate out the back of the hotel, to get straight on to Telford town park.Already planning our next stay.
C

Cuong

29 Feb 2024 - 1 Mar 2024
reviewed on expedia

5 out of 5 stars

We went to Holiday Inn Ironbridge for our daughters gymmastics competition and arrived very late after being on the road for 7 hours but staff were very welcoming on our arrival and we were in our room very quickly. The family suite was very spacious, clean, warm and very welcoming. Despite sleeping late, and waking up relatively early we felt very refreshed with the comfortable beds and pillows. Breakfast next morning was fantastic with a good choice of hot and cold food and drinks and the restaurant decor with a fireplace in the middle made the restaurant feel very upmarket. Again, couldn't fault the serving staff. We will definitely be back there next year when the gymnastic comp comes round again. We will try and go early next time as there was a nice pool, jacuzzi and gym available as well as a bar and lounge area. Thanks for a great stay Holiday Inn Ironbridge!
L

Louise

23 Feb 2023 - 24 Feb 2023
reviewed on hcom

4 out of 5 stars

We had a horrible night sleep due to the air conditioning not working and the family next door having a crying baby. My daughter was competing the next day for the English Gymnastics Championships so it was a really bad start for us. We were so tired the next day.
P

PAUL

21 Feb 2023 - 22 Feb 2023
reviewed on hcom

3 out of 5 stars

Rooms could do with updating, stayed in same hotel 2 years ago and standards have fallen since then…breakfast options have been reduced, only 2 tea bags and 1 pack of biscuits in family room,
V

Veronica

13 Feb 2023 - 14 Feb 2023
reviewed on hcom

5 out of 5 stars

Warm welcome at reception and at dinner in the hotel. We used the pool after booking a slot. The downfall of that was so many people who are members of the club were moaning about the children in the pool and that they couldn’t swim lengths!!! Even in the changing rooms after they were still moaning! Made for an uncomfortable time. The hotel dinner was superb thoroughly enjoyed our time there
D

David

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Stayed 2 nights Sep 2014 as a family of 4 in a regular room with 2 double beds. Room clean and comfortable, with AC, albeit a little noisy. Pool and bar both fine, but breakfast was excellent. Would happily stay here again.
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