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The Pines Hotel

3 1/2 star hotel
9/10 Excellent
(304 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

The Pines Hotel enjoys a stunning location overlooking the bay, with easy beach access. Families will appreciate the spacious family rooms and delicious breakfast. While some guests have noted noise issues and smaller room sizes, the friendly and helpful staff, along with the hotel's beautiful setting, make it a popular choice for many families.

Guest highlights

The beautiful views over the bay
The spacious family rooms
The delicious breakfast
The friendly and helpful staff

About the hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.

Nearby attractions

Located in Swanage, The Pines Hotel is on the beach. While the natural beauty of Swanage Beach and Durlston Country Park can be enjoyed by anyone, those looking for an activity can check out Poole Harbour. <br>Sandbanks Beach and Bournemouth Pier are also worth visiting.

Popular amenities

Family friendly

Access to nearby indoor pool
Laundry facilities
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free english breakfast available daily 8:00 am–9:30 am
Room service available

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Things to do

Access to nearby indoor pool

Outdoor

Beachfront location
Garden
Terrace

Conveniences

Elevator
Front-desk safe

More

Beach towels
Smoke-free property

Nearest Airport

Airplane
Southampton Airport
56 km from this hotel
map

Reviews that mention...

Family Reviews

for The Pines Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

33%

4 star reviews

50%

3 star reviews

17%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Pines Hotel

Latest reviews (6)

H

Hilary

14 Feb 2024 - 15 Feb 2024
reviewed on expedia

4 out of 5 stars

Very pleasant hotel, easy to find, and with beautiful views over the bay. Our family room was large and well appointed, and the breakfast was good also. The staff were without exception friendly, helpful and efficient.
R

Rachel

11 Feb 2024 - 12 Feb 2024
reviewed on hcom

3 out of 5 stars

This hotel has a stunning location looking over the sea with steps to the beach. We booked a family room, satisfactory with a very uncomfortable bed and really dirty shower screen. Breakfast was okay, lovely staff at breakfast. We were charged £15 for the dog which I wish we’d have known beforehand. My search criteria included a dog so I presumed the quoted price included the dog. Whilst my husband was putting the bags in the car I sat in the lounge with my son and dog and a very rude man from the bar area shouted at me that dogs were not allowed in the area. Dogs were not allowed in the breakfast area either so we felt pretty constrained to our room to be honest & unable to fully relax. £180 for one night with a mediocre breakfast and a very unfriendly rude member of staff was not worth it in my opinion
J

Julie

5 May 2023 - 7 May 2023
reviewed on expedia

4 out of 5 stars

Didn’t sleep particularly well the room next to us had a family with small children who were normal noisy children unfortunately there’s not much soundproofing and the bedroom floors and hallway/stairs are all very creaky so anyone moving around late or early morning we could hear them. Lovely views from the room and the one evening meal we had was very tasty although portions in the small side. Good breakfast choice. All the staff we interacted were lovely. Good base for the area.
T

Teri

1 Aug 2022 - 5 Aug 2022
reviewed on hcom

4 out of 5 stars

The communal areas of the hotel both indoors and outdoors were all very good and the food exceptional. The location was ideal. My room however was very small and cramped. Just because rooms are single, people do need space and should not be made to feel like they are stuffed into a small space that should really be used as a storage facility.The single bed was so small that it was difficult to sleep in. It was really for a child. I am only 5'5" tall and a size 8-10 weighing eight stone, so only a petite woman. The duvet hardly covered the sides so I was sleeping with my legs hanging off at the sides for more room. I also had very disturbed sleep because I could near everything going on from the room above me very loudly, it was like there was a family of elephants up there. Thumping and creaking and bashing as well as voices. This was by far the noisiest room I have ever experienced in a hotel from above. I do expect better for £100 per night. Management of hotels need to realise that just because someone is on there own it does not mean to say that they are only half a couple and that everything in the room has to be half the size that it would be for a couple. or they need to realise that they should charge a lot less. I am only small but I think that if a 6' man weighing 16 stone was in this room they would struggle severely.
N

Nancy

11 Aug 2019 - 14 Aug 2019
reviewed on hcom

5 out of 5 stars

Perfect place for a family vacation! Refined, exquisite views, comfortable lounge for enjoying tea, dessert, and drinks.
J

Jens

7 Aug 2019 - 8 Aug 2019
reviewed on hcom

5 out of 5 stars

We only stayed with 2 kids for one night and had a wonderful time. Location is great, with stairs down to the sandy beach. Staff was super friendly. I wish we could have stayed longer.
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