The White Swan Hotel

We checked into our room in the evening. After a long day, I decided to shower before bed (which did not take more than 5 minutes) and when I got out of the shower cabin, the whole bathroom was flooded with water. after a few minutes, staff attempted to clean the bathroom and moved us to a different room in the middle of the night. It was a highly disruptive evening and put a dampener on a much-needed night away. After the incident, the staff were rude and did not offer any compensation which left my friend and I very dissatisfied with the service and the attempt to make our stay as comfortable as possible. (having worked in hospitality, I know that customers are always right and you would do anything to ensure their stay is as comfortable as possible). this stay was extremely disappointing and will definitely not go there again and will not recommend my friends and family to go.