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Tobias
21 May 2024 - 22 May 2024
reviewed on expedia
5 out of 5 stars
Welcomed into the hotel and arranged parking for us (particularly busy car park on arrival). Assistance offered with luggage and ran through hotel facilities etc. Cathy was particular good with our two year old.
We booked dinner, menu catered for all of us and the simple pricing was appreciated.
We used the inside pool, kids area and games room. Little ones loved it and all the facilities were clean, well maintained and comprehensive.
The outside garden looked wonderful, we had a quick walk around could see and there was hours of fun in the garden (Park area, pool etc.)
Check out was smooth and great that it was
11AM (enough time to digest breakfast before we pack!
Room was clean, and the travel coat was already assembled (per our request). Milk in the fridge was a nice touch, I think it makes a difference for a cuppa.
Thanks
c
chrissy
27 Apr 2024 - 28 Apr 2024
reviewed on hcom
5 out of 5 stars
The hotel was amazing and the facilities for children were brilliant. We loved the pool and the rainforest theme. We will definately look to go again bext year. Dinner was amazing and we loved the view from the restauraunt.
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Natalie
20 Apr 2024 - 23 Apr 2024
reviewed on hcom
5 out of 5 stars
amazing views, lovely dinner and super breakfasts had a different one each day 10/10,. room was comfy great shower. plus had fridge in room which helped with our toddler.
only thing they could improve on, get draught beer pump. i am not into wine much, hence popped down town 2 out of the 3 nights which is a shame as the food was amazing at hotel and much better then local pub.
again the breakfast was amazing each day.
100% will return
G
Gemma
8 Apr 2024 - 12 Apr 2024
reviewed on hcom
3 out of 5 stars
Lovely hotel, friendly staff, comfy beds, clean bathroom. The standard family room was way too small though, and it felt like they had just crammed too single beds into a standard double room. Not a great view either. Having previously stayed in a superior family room, compared to that it was quite disappointing. However it is in a great location and the indoor pool was great for the kids!
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David
11 Apr 2024 - 12 Apr 2024
reviewed on hcom
5 out of 5 stars
The receptionist team was amazing above and beyond services, wonderful for families fantastic views, comfy rooms fun activities.
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Steven
31 Mar 2024 - 7 Apr 2024
reviewed on expedia
5 out of 5 stars
We had a fantastic family holiday this week. The staff were really friendly and couldn’t go enough for you. Plenty to do in the hotel but in a great location to travel to nearby attractions. Would definitely recommend and would like to go back in the near future.
A
Amanda
17 Feb 2024 - 18 Feb 2024
reviewed on expedia
5 out of 5 stars
Lovely staff, lovely room, lovely pool, lovely gardens & lovely breakfast! The kids loved that there was pool & ping pong they could play. Really impressed!
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Emma
11 Feb 2024 - 12 Feb 2024
reviewed on expedia
4 out of 5 stars
Really lovely family room with bunk beds and spectacular view on balcony. Dinner menu limited and no draught beer if that’s your thing! Games room, pool, hot tub and outside gardens lovely. No steps to beach anymore due to cliff collapse.
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Mark
25 Jul 2023 - 27 Jul 2023
reviewed on expedia
5 out of 5 stars
Very friendly hotel, plenty of facilities for children. Food was great.
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Jason
17 Dec 2022 - 21 Dec 2022
reviewed on hcom
4 out of 5 stars
It was a nice big room for a family of 4, with bunk beds and jets in the bath - it was nice to have an internet connected TV too - but we seemingly had the only room in the hotel with no sea view, which was disappointing, given how empty the hotel seemed to be.
There were good facilities for families - swimming pool, hot tub, pool table, table-tennis, table football, toy room and books for younger kids - outdoor chess and playground - but the table-tennis bats were falling about and the balls weren't round - you had to pay extra for the pool table and air hockey - and the pitch-and-put wasn't available over winter.
I'm not sure whether the pool had been cleaned as there was sand at the bottom for the duration of our 4 night stay - and in mid December, this would not have been from people returning from the beach.
The staff were friendly and helpful but it seemed understaffed in the evening - the same waitress was looking after the bar and the restaurant, so had to wait.
There was a good selection for breakfast - it might have been nicer to have more available buffet-style, but they were flexible about what hot food they'd bring.