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The Kensington Hotel

5 star hotel
Connecting rooms
9.2/10 Wonderful
(1002 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Kensington Hotel is a popular choice for families visiting London. While room sizes may vary, families appreciate the hotel's convenient location near museums and restaurants, and the easy access to public transport. Guests consistently praise the warm and friendly staff, and children especially enjoy the kids' menu, featuring options like fish goujons, which are also available for room service.

Guest highlights

The warm and friendly staff
The kids' menu, particularly the fish goujons (also available via room service)
The convenient location near museums and restaurants, with easy access to public transport

About the hotel

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and spa services.

Nearby attractions

The Kensington Hotel is located in London City Centre, a neighborhood in London, and is near a metro station. Victoria and Albert Museum and Science Museum are cultural highlights, and some of the area's notable landmarks include Royal Albert Hall and Buckingham Palace. Looking to enjoy an event or a game? See what's going on at O2 Arena or Wembley Stadium. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
English breakfast available for a fee weekdays 6:30 am–10:00 am: gbp 35.00 for adults and gbp 35.00 for children

Spa

Massages

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center
Spa services

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
London City Airport
16 km from this hotel
London Heathrow Airport
19 km from this hotel
London Gatwick Airport
38 km from this hotel
map

Reviews that mention...

Family Reviews

for The Kensington Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

80%

4 star reviews

0%

3 star reviews

0%

2 star reviews

20%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Kensington Hotel

Latest reviews (5)

R

Rajeshwari

23 May 2024 - 30 May 2024
reviewed on expedia

5 out of 5 stars

My 7-year old and I spent 7 nights and we loved it. The area is safe and convenient with public transportation and plenty of restaurants around. The museums are a walk away. The staff was very friendly! We didn't see any other kids during our stay but we didnt mind it. My son loved the fish goujons from the kids menu at the hotel and we ordered it for room service on some days!
S

Sydney

8 Apr 2024 - 13 Apr 2024
reviewed on expedia

5 out of 5 stars

We loved our stay at The Kensington. It’s our go-to in London. Thomas, Emilio, and everyone on the staff was warm, welcoming to our family. We had a great time and appreciated the great lengths they went through to make our visit special. We will be back again soon!
d

debbie

25 Jul 2022 - 27 Jul 2022
reviewed on wotif

2 out of 5 stars

The property is beautiful and the staff is very friendly. I was disappointed in the room size for the price. We were traveling with our grandchildren and asked for a bigger room and a roll away bed. The charge for a room that had a little bigger bed and a roll away bed was $290.00 a night. They charged $70.00 for a roll away bed that was a cot. The room had a balcony with not chairs or a table like the others by us. Everything was very expensive.
H

Howard

27 May 2019 - 2 Jun 2019
reviewed on hcom

5 out of 5 stars

I would recommend this hotel to my family and friends. It is a fabulous place and the staff just amazing 😉
A

31 Dec 2018 - 7 Jan 2019
reviewed on expedia

5 out of 5 stars

Loved everything about the property! The best was how well they cared for our family, especially the extra attention to our son.
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