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The Capital Hotel, Apartments & Townhouse

5 star hotel
9/10 Excellent
(593 verified Hotels.com guest reviews)
See verified family reviews (6)

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and valet parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and conference space are onsite. Change of towels is available on request.

Nearby attractions

Located in London City Centre neighborhood, The Capital Hotel, Apartments & Townhouse is connected to a shopping center. Buckingham Palace and Piccadilly Circus are notable landmarks, and the area's natural beauty can be seen at Green Park and Hyde Park. Looking to enjoy an event or a game? See what's going on at O2 Arena or Wembley Stadium. Spend some time exploring the area's activities, including golfing. Guests appreciate the hotel's quiet location.

Popular amenities

Family friendly

Babysitting (surcharge)
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
English breakfast available for a fee 7:00 am–10:30 am on weekdays and 7:30 am–10:30 am on weekends: gbp 30.00 for adults and gbp 15.00 for children

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance
Turndown service

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Fireplace in lobby
Romance packages available
Smoke-free property

Nearest Airports

Airplane
London City Airport
15 km from this hotel
London Heathrow Airport
21 km from this hotel
London Gatwick Airport
39 km from this hotel
map

Reviews that mention...

Family Reviews

for The Capital Hotel, Apartments & Townhouse
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

6 reviews

Review data

5 star reviews

50%

4 star reviews

0%

3 star reviews

0%

2 star reviews

33%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about The Capital Hotel, Apartments & Townhouse

Latest reviews (6)

M

Max

27 Jun 2023 - 30 Jun 2023
reviewed on expedia

2 out of 5 stars

Our 16 year old could not fit in the role away . There was meant to be a sofa bed that sleeps 2 kids
r

ryan

Invalid Date - Invalid Date
reviewed on travelocity

1 out of 5 stars

Had the misfortune are being placed in a room at the end of the corridor which was in the process of being decorated.we should have known something was up with the plastic sheeting on the floor in the corridor.room opposite and rooms next to were being decorated. Had the smell of paint though out our stay. And the decorators starting work at 8 in the morning. For a room only at £320 a night expect a lot more. Maybe it was because we are a normal working family and didn’t fit the hotels usual clientele who the fact my wife and step daughter are of Asian nationality that we got placed in the wing being decorated as there was no one else in this area
d

david

18 Mar 2023 - 20 Mar 2023
reviewed on travelocity

5 out of 5 stars

Excellent family room. So much space and two bathrooms. My teenage was thrilled! The service is amazing. The room so comfortable. So close to Harrods and cute coffee shops/underground. Will definitely stay here again
G

Gail

17 Mar 2023 - 19 Mar 2023
reviewed on hcom

5 out of 5 stars

We had a wonderful family stay with two rooms for our family of four. The staff was friendly and incredibly helpful. The concierge was able to snag a last minute Saturday night dinner reservation prior to a Westend Show. Very clean hotel, comfy beds and superb service! The location is great - we took the tube from Heathrow right to the Knightsbridge stop, less than 1 block from the hotel. It was lovely to be so close to Harrod’s, where we killed time until our room was ready. Would definitely recommend!
J

John

23 Aug 2022 - 28 Aug 2022
reviewed on travelocity

5 out of 5 stars

The ever-charming Adrian and his colleagues made our stay a very pleasant one. We loved our junior suite — especially the Savoir beds. We highly recommend this fine, intimate hotel.
A

13 Feb 2022 - 17 Feb 2022
reviewed on hcom

2 out of 5 stars

Old and outdated hotel We didn’t get our luggage while we stayed at the hotel and the staff made no effort in helping us buying eg a buggy for our child, showing us where to wash clothes etc My parents where there as well and the heater in the room didn’t work - and this was February- so they just gave them a small electrical heater which didn’t help at all. The hotel was not at all full so they could easily have moved my parents to another room where the heating worked. I paid 850 EUR for my parents room - without heating.
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