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Lock & Key Hotel

4 star hotel
9.2/10 Wonderful
(254 verified Hotels.com guest reviews)
See verified family reviews (1)

About the hotel

This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Additionally, concierge services and a front-desk safe are onsite.

Nearby attractions

Lock & Key Hotel is located in Liverpool City Centre, a neighborhood in Liverpool, and is in a shopping district and near a train station. Merseyside Maritime Museum and International Slavery Museum are cultural highlights, and some of the area's activities can be experienced at Albert Dock and Pier Head and the Three Graces. Looking to enjoy an event or a game while in town? See what's happening at ACC Liverpool or M&S Bank Arena.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Breakfast available for a fee: gbp 10 for adults and gbp 10 for children
Room service available

Guest services

Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators

Conveniences

Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Liverpool John Lennon Airport
12 km from this hotel
Manchester Airport
47 km from this hotel
map

Reviews that mention...

Family Reviews

for Lock & Key Hotel
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3 out of 5 stars

1 reviews

Review data

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We have selected a sample of reviews which reflect what families have said about Lock & Key Hotel

Latest reviews (1)

F

Fiona

13 Jun 2023 - 16 Jun 2023
reviewed on hcom

3 out of 5 stars

This was my first time at the hotel and I was disappointed. I stayed 3 nights and the room I had was very hot and extremely noisy as a family live next door and their courtyard was outside the window. I did not sleep for the 3 nights. Also the room was not adequate, there were no tea / coffee making facilities until the third day, no water or fridge, no glasses to drink from and it was very basic. I also was surprised there was no bedside table and the plug by the bed was not accessible. The receptionist apologised but this did not really compensate the inadequacies. On a positive I had breakfast 1 day and it was very nice.
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