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The Imperial Hotel
4 star hotel
Connecting rooms
9.2/10 Wonderful
(459 verified Hotels.com guest reviews)
generated by AI based on family reviews
Overview
The Imperial Hotel receives consistently positive feedback for its exceptional service and comfortable rooms. Guests frequently praise the friendly and professional staff, highlighting their helpfulness and attention to detail. While some mention the beds being firm, the overall experience is described as luxurious. The hotel's menu is also noted as looking good and reasonably priced, though many guests eat out while visiting family.
Guest highlights
The exceptional service and friendly, professional staff
The comfortable and luxurious rooms
The reasonably priced and appealing menu
About the hotel
Along with 2 restaurants, this hotel has a bar/lounge and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Nearby attractions
The Imperial Hotel is located on the riverwalk and in a walkable area with good shopping. North Devon Coast and Northam Burrows Country Park reflect the area's natural beauty and area attractions include Marwood Hill Gardens and Exmoor Zoo.
Popular amenities
Family friendly
Access to nearby indoor pool
Access to nearby outdoor pool
Laundry facilities
Wifi
Available in all rooms: free wifi
Available in some public areas: free wifi
Food and drink
1 bar
2 restaurants
24-hour room service
Cooked-to-order breakfast available for a fee daily: gbp 15 for adults and gbp 7.50 for children
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Tour/ticket assistance
Accessibility
Accessible bathroom (select rooms)
Assistive listening devices available
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Things to do
Access to nearby health club
Access to nearby indoor pool
Access to nearby outdoor pool
Outdoor
Garden
Picnic area
Terrace
Conveniences
Elevator
Front-desk safe
Nearest Airport
Bristol Airport
99 km from this hotel
Reviews that mention...
Family Reviews
for The Imperial Hotel
5 out of 5 stars
4 reviews
Review data
5 star reviews
- 75%
4 star reviews
- 25%
3 star reviews
- 0%
2 star reviews
- 0%
1 star reviews
- 0%
We have selected a sample of reviews which reflect what families have said about The Imperial Hotel
Latest reviews (4)
C
Chia Cheng
30 Mar 2024 - 31 Mar 2024
reviewed on hcom
5 out of 5 stars
Big thank you to Bethany, Havey and Gary, I wish I could remember more staff’s name as everyone works in this hotel is so nice and professional. I am so lucky to get an upgrade for my room, this hotel should be rated 5 stars. Service is perfect, my room is nice , clearn and comfortable. I paid 50 pounds for gala Ester dinner, it is very good value as I got drink and 5-course dinner. I love this hotel and will definitely come back with my family. Thank you to everyone in this hotel.
D
Darren
14 Oct 2023 - 15 Oct 2023
reviewed on hcom
5 out of 5 stars
Great hotel and room was good. The shower was fantastic. I wasn’t there long as visiting family & friends. But looks good and recommend.
N
Nigel
5 Oct 2022 - 7 Oct 2022
reviewed on hcom
4 out of 5 stars
We usually stay here when visiting family up the road in Bickington. Generally very luxurious but the beds were a bit hard for our liking. Staff are friendly,polite and efficient.
F
Frances
12 Aug 2022 - 14 Aug 2022
reviewed on hcom
5 out of 5 stars
Yet another fabulous stay at the Imperial. Staff and service impeccable as always. We don't eat there as we are visiting family and go out to eat with them but there menu looks great and readonably priced
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