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Castle Inn Hotel, BW Signature Collection

4 star hotel
8.2/10 Very Good
(582 verified Hotels.com guest reviews)
See verified family reviews (7)

generated by AI based on family reviews

Overview

Castle Inn Hotel, BW Signature Collection provides spacious rooms and a lovely setting, perfect for a family break. Families will appreciate the swimming pool, which is excellent for younger children. The hotel grounds are also attractive, with tennis courts available. While some areas of the hotel are undergoing improvements, guests consistently praise the helpful and friendly staff. Please note that some guests have mentioned ongoing building works and noisy children in the spa area.

Guest highlights

The swimming pool is excellent for young children
The helpful and friendly staff
The spacious and clean rooms
Lovely grounds and outdoor space

About the hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and an outdoor tennis court are onsite.

Nearby attractions

Located in Keswick, Castle Inn Hotel, BW Signature Collection is in the mountains and on a lake. Castlerigg Stone Circle is a notable landmark, and the area's natural beauty can be seen at Bassenthwaite Lake and Lake District Wildlife Park. Maryport Maritime Museum and Rookin House Activity Centre are also worth visiting.

Popular amenities

Family friendly

Arcade/game room
Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
24-hour room service
English breakfast available for a fee daily 6:30 am–9:30 am: gbp 16.50 for adults and gbp 7.50 for children

Guest services

Daily housekeeping
Dry cleaning service
Front desk (limited hours)
Laundry facilities
Luggage storage

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
Handrails in hallways
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Roll-in shower (select rooms)
Stair-free path to entrance
This property does not have elevators
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Things to do

Arcade/game room
Fitness center
Golfing
Indoor pool
Outdoor tennis court
Sauna
Steam room

Outdoor

Garden
Picnic area
Terrace

Conveniences

Ballroom
Free newspapers in lobby
Front-desk safe

More

Smoke-free property
Tv in lobby
map

Reviews that mention...

Family Reviews

for Castle Inn Hotel, BW Signature Collection
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

7 reviews

Review data

5 star reviews

71%

4 star reviews

0%

3 star reviews

29%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Castle Inn Hotel, BW Signature Collection

Latest reviews (7)

L

Lynn

30 Aug 2024 - 1 Sept 2024
reviewed on hcom

5 out of 5 stars

We had a fantastic family break. The swimming pool was excellent for my five year old and all the staff were helpful and friendly. The rooms were very spacious and clean. There were a couple of minor jobs that needed fixing in the bathroom such as a wonky toilet seat and a broken plug. The grounds were lovely and the outdoor tennis looked fantastic. The outdoor eating space was glorious in the sun. There were clearly improvements being made to the property at the time of our stay but it did not affect the brilliant time we had there.
r

richard

28 Aug 2024 - 29 Aug 2024
reviewed on hcom

3 out of 5 stars

Really nice looking hotel from the outside but major building works inside, walkways into the bar, restuarent and rooms had builders, ladders, plasterers etc, smell of filler and paint in the restaurant area was unbearable, access to our room was via a corridor which was covered in dust, very disappointed. Our room was lovely so we can see what the hotel will look like but tbh they should have closed the place, health and safety nightmare, with ladders, power tools in walkways for residents. Watching family’s with small kids navigating the walkways to facilities was quite scary.
J

Julie

8 Apr 2024 - 10 Apr 2024
reviewed on expedia

3 out of 5 stars

The restaurant that the hotel used to have has sadly gone, the only place to eat is the bar, it was ok but not as nice as when we ate in the restaurant The room we had was nice but tired The spa area was nice but was spoilt by noisy children that were left to their own devices, using the spa facilities even though they were too young
B

Benjamin

9 Feb 2024 - 11 Feb 2024
reviewed on hcom

5 out of 5 stars

Amazing staff, genuine service. Felt like staying at a family’s place
R

Ruth

9 Sept 2023 - 10 Sept 2023
reviewed on expedia

5 out of 5 stars

Had a lovely stay, sadly only for one night. The spa facilities were nice but quite a few children made it a less relaxing experience than expected. Still waiting on a reply to a lost property query
T

TL

8 Sept 2022 - 12 Sept 2022
reviewed on hcom

5 out of 5 stars

Location excellent surrounded by classic hills like Skiddaw, Great Cockup, Cats Bells etc, Gym Pool Sauna excellent. Good breakfast, nice bar, best of all the employees all friendly and helpful, will go back.
V

Valerie

15 Aug 2022 - 17 Aug 2022
reviewed on hcom

5 out of 5 stars

I took two of my grandchildren away for 3 days, we chose Castle Inn as it has a pool. We had a lovely time staff were very helpful and nice.
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