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Grand Catalkaya Hotel

9.2/10 Wonderful
(106 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

A restaurant, dry cleaning, and laundry facilities are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free manager's reception. Other amenities include a 24-hour front desk. Change of towels is available on request.

Nearby attractions

Located in Erzurum, Grand Catalkaya Hotel is in the city center. Erzurum State Theatre and Ataturk House Museum are cultural highlights, and some of the area's landmarks include Erzurum Citadel and Yakutiye Medresesi.

Popular amenities

Family friendly

Highchair
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi
In-room wifi speed: 100+ mbps (good for 1–2 people or up to 6 devices)

Food and drink

1 restaurant
Free buffet breakfast available daily 7:30 am–10:30 am
Free daily reception

Guest services

24-hour front desk
Change of towels (on request)
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Sign language-capable staff
Stair-free path to entrance
Valet for wheelchair-equipped vehicle
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

Conveniences

Elevator

More

Couples dining
Designated smoking areas
Romance packages available
map

Reviews that mention...

Family Reviews

for Grand Catalkaya Hotel
star-fullstar-emptystar-emptystar-emptystar-empty

1 out of 5 stars

2 reviews

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We have selected a sample of reviews which reflect what families have said about Grand Catalkaya Hotel

Latest reviews (2)

Z

Zain

5 Jan 2022 - 6 Jan 2022
reviewed on expedia

1 out of 5 stars

Reservation and management team are greedy and not helpful at all. We requested to move dates due to flight issues. We were ready to pay the difference but they asked us to rebook new nights as if pay double the price mentioned on expedia for our required dates. No help to bring our luggage to reception in snowfall. Too many stairs with small kids and no support. Its hard to sit ok toilets. Broken toilet. Good breakfast. Not Recommended for families
Z

Zain

3 Jan 2022 - 5 Jan 2022
reviewed on expedia

1 out of 5 stars

Reservation staff is greedy and not helpful at all. We booked and paid 3 nights, due to our flight issues we requested to move to dates by 2 days. They asked us to pay twice the price. Al though on expedia, it was same price. Bathroom is very small, specially toilet. Fire exit doors in our room. No window, so either open the door or no air. Breakfast was very good. No help to bring luggage from car to reception in terrible weather conditions with small kids. I don’t know how they have high rating.
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