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Jackie
14 Jun 2024 - 18 Jun 2024
reviewed on hcom
5 out of 5 stars
Lovely hotel, great for families and small children in terms of the pool facilities. Good slides. Nice beach area and evening entertainment .
Great activity team, engaging with all and good games.
Beds super comfy and lovely walk in showers.
Staff go above and beyond to help
Food was ok, this is personal choice though, variety but at times cold , fresh fruits and ice creams in abundance . Food was better at the water park though, burgers, chicken and rice and jacket potatoes daily
Nice Starbucks on ground floor serving selective drinks , was never to busy for us
Bus to water park works really well, never waited more than 5-8 mins for it to come and if want to walk takes 5 mins.
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NIKESH
23 May 2024 - 30 May 2024
reviewed on expedia
3 out of 5 stars
I enjoyed most of my stay except the few items listed below
1. The room was not clean on our arrival. The shower was leaking and we had to ask the staff to fix it. The cleaners did not clean to a high level, i have two young children and it was not a nice experience. The room itself seems very old and not what the pictures looked like.
2. Limited dinning options in the buffet, they had the same food everyday, the only thing i noticed that would change is the food on the terrace in the evening.
Overall the experience was good. The kids enjoyed the water park alot.
I would probably not visit here again and would try a different resort.
A
Aisulu
5 May 2024 - 11 May 2024
reviewed on expedia
4 out of 5 stars
Great place to visit with kids.
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Behnaz
3 May 2024 - 12 May 2024
reviewed on expedia
5 out of 5 stars
We had a great time staying at this hotel. We were two families and asked for rooms next to each other’s which was provided. A nice travel cot was also added for our child. The variety of food and desserts were very generous. Having Fresh grilled fish, ice cream, cocktails were bonus. I do recommend this hotel for a family holiday.
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Maya
9 Jun 2023 - 13 Jun 2023
reviewed on expedia
5 out of 5 stars
This is a well worked and operated hotel. It's huge and i didn't experience a mishap from anything. Everything worked amazingly well. So much to do for every age. Wide variety of food and was delicioius. I could highly recommend this hotel for families. If you want a quiet, kids free hotel this is not for you.
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Tian
9 Apr 2023 - 13 Apr 2023
reviewed on hcom
4 out of 5 stars
+ friendly service, good food, value for money, comfortable bed and pillows, hotel send me a bottle of sparkling wine and a chocolate cake into my room on my birthday! Really thoughtful!
- cold in pool, Sauna and Hamam allow 16+ on paper but full of small children in practice. Too noisy for relaxation. Only one a la cart restaurant is included in all inclusive but only available on Sunday. A bit far from Lara local shopping area.
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AlFaisal
28 Jul 2022 - 4 Aug 2022
reviewed on orbitz
2 out of 5 stars
It was supposed to be all inclusive resort, but you have to pay for a lot of the activities there including kids activities, colouring, zip line etc...
the entrance of the main resturant smells awful, it's understaffed, we always had to ask for cutlery
Evening entertainment staff are not qualified at all, it was really funny watching them dancing - no experince at all
Kids water park section and adults slides were shut due to people had pooed into the pool for 2 whole days
The WiFi was really poor, rarely connecting even in the bedroom
some of the staff are rude
It's good if you paid for a 4 star hotel but definitely not a resort
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MUSTAFA AHMAD
28 Jul 2022 - 4 Aug 2022
reviewed on orbitz
2 out of 5 stars
The rooms are not clean, although there is daily cleaning of the rooms, but I don’t give it as a rating more than 2!
Also, The main restaurant smelled very bad. Not once or twice but unfortunately ALL the time!!
And for the Internet, it is very poor and covers a little space. There’s rarely internet at the swimming pools!
Most of the activities you should pay for! Zipline, daily kids activities from painting and others are not free! Only the night show are free. So what is the meaning of All inclusive!
There is a lot of dirt and garbage on the beach!! It is so dirty that you can't swim and relax on it.
And last thing, the snacks which is available at every resort like pizza, potato and burger are not allowed at swimming pools and beach. you have to go to restaurant to order and you are not allowed to take out the food! only drinks, ice cream and gozleme are available.
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Mustafa
16 Jun 2022 - 19 Jun 2022
reviewed on orbitz
4 out of 5 stars
Good resort for a family.
Beach is at a walkable distance. Hotel also provides a shuttle which runs every 5 mins from the hotel. Beach is 2 mins away in the shuttle.
A very good and maintained resort with a lot of restaurant / bars.
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Danisa
3 Aug 2019 - 11 Aug 2019
reviewed on hcom
4 out of 5 stars
The main hotel building is great big enough rooms and great service but the outer buildings the rooms are very small and should have a 2 star rating instead of the 5 and there should be a wide price difference between the 2 types of accommodation. English being a universal language I would have expected more English understanding hostesses. Further the kids menu should be considered. Due to an option to have breakfast lunch and dinner included what I experienced is that there was plenty food which left room for wastage - I would suggest providing options but limiting it a 5/6 options at a time so the menu is varied everyday not to see the same food and deserts everyday.
Lastly though noting that people have choices, for the 8 days I was there there was a lady cleaning part of level A I saw her cleaning my room, the days I was there for lunch she was moping the floor at the main restaurant and the evenings she was still there and she did look tired which was a bit of a concern to the labor laws.