Santiburi Koh Samui

The hygiene of the breakfast buffet is not up to 5 star standards, and the choice are very limited. The beach are so beautiful and generally the facilities are good, yet the kids club closed at 6pm is not convenient to family with kids. Staff at the front desk are very nice, however staffs working in F&B outlets are impolitely or even no greetings to guest, they don’t even look at you when they talk to you. They should have more training.

Real Thai feel, lush tropical gardens, beautifully kept. Run by brilliant German management who have impeccable standards for the hotel. Lots of German guests who seemed to have a different set of rules to the English! We booked a beautiful beachfront table at an evening bbq and it was given to a German family because ‘it was their favourite table and they’d sat there all week’. And the beautiful hammocks on the beach were allocated one per family but some German families seemed to have two.....there were even early morning towels on some of them!! Strange behaviour in such an exquisite place. Clearly money doesn’t necessarily mean manners. However my third visit and I will definitely be back. Stunning place, amazing food, fabulous and very attentive Thai staff.