Kimpton Kitalay Samui, an IHG Hotel

Nice hotel with clean rooms. Service is a bit hit or miss and the high standards of the room and bar are not replicated in other areas especially the pool and beach furniture. Also it is a kids and family hotel so if you want peace and a pool without kids playing then book another hotel.

Excellent hotel. Our family had a very relaxing time at this resort. Food was great, staff were super friendly, and the views were amazing. I definitely plan on coming back to this property.

This hotel really derserves 5 stars, we loved our stay!! One of the best hotels we ever stayed at. Everything is really modern, classy and stylish. The pool is amazing for kids. Kids Club also amazing!!

The overall property design and architecture was beautiful. We loved our room which was a family suite with lagoon access and had a beautiful spacious terrace. Having the kids tent in the room was a lovely touch as well. The walkin closets are poorly designed unfortunately so they dont carry much. The natural beach is amazing but staff dont do a good job of keeping it clean of debris and plastic which is very unfortunate as it gets in the water and you find yourself swimming in trash. Our biggest issue was with service where we had to wait unreasonable amounts of time at restaurants especiallt breakfast. It appeared the hotel was understaffed and mismanaged. We also did not appreciate the lack of interest and care from the kids' club staff who eventually we felt we could not trust with our kids. This resort could be so much better with the right management and care. Shout out to Naomi for all her help!

really enjoy the stay in the hotel. kids friendly. nice swimming pool.