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mary
10 Mar 2024 - 13 Mar 2024
reviewed on hcom
3 out of 5 stars
The hotel is great for families with children. I would not recommend it for couples looking for a luxurious stay with oriented comfort in mind.
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Susan
18 Feb 2024 - 23 Feb 2024
reviewed on expedia
5 out of 5 stars
Arrive to convenient to curbside luggage drop off w/ free entry to fun-for-all-ages water park steps away to relax and enjoy while you wait for room check in (so, have your swimwear readily available to change into at hotel entry restroom. Towels & lockers provided by water park). Electronic wrist bands work as room key,/payment method linked to room # for all hotel restaurants, snack stations and water park eateries (after room assignment). Upon checkin ( quick and easy), complimentary tokens are given for use at water park eateries or hotel game room. Children eat free from children's menu at all hotel restaurants. An extensive free hot breakfast buffet w/ Asian & western dishes served daily with plenty of child friendly foods & options for those w/ food allergies. A free air conditioned shuttle is available to/from shopping, Thai restaurants, night market & beach ( 5 minute walk to beach from drop off point). GREAT free child care center w/ extensive activities & caring attendants is provided on floor 5. The extensive infinity pool w/ incredible view and swim up bar along w/ kiddie pool offer a serene, refreshing swim option w/out the sand of the beach or crowds of the water park. Our immaculate family suite was SO child friendly w/ an adorable child tent and bunk beds our 4 year old LOVED. A friendly, helpful, attentive multi lingual staff worked tirelessly to ensure our stay was memorable & carefree. This 5* hotel will be our pick on all future visits!
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Phil
2 Feb 2024 - 6 Feb 2024
reviewed on hcom
5 out of 5 stars
An enjoyable stay, helped by delightful hotel staff. A comfortable room, great breakfast and most importantly nice people.
We are an older couple and enjoy walking and quieter places, so I made a bit of a mistake when booking this hotel, it is, of course a ‘water resort, lots of fun for families and particularly children, somehow I missed that when booking. I’m sure it’s terrific for young families, but not what we were looking for. My mistake entirely.
The ocean isn’t too far away but there is a railway running between the hotel and the coast and walking access is not easy. We finally found a route across the tracks under a fly-over, about a kilometre away, (fine if you’re fit).
The hotel runs a shuttle bus into town, it was on-time and worked well for us but we didn’t find Hua Hin at all interesting.
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Chui Yu
30 Jun 2023 - 3 Jul 2023
reviewed on expedia
5 out of 5 stars
Strongly recommend for travelling with kids. Massage is way cheaper than other hotels, breakfast and dining are doing good as well.
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James
1 May 2023 - 5 May 2023
reviewed on expedia
4 out of 5 stars
Really good for family but when it's busy you will need to do a lot of waiting for elevators
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Niklas
Invalid Date - 15 Dec 2022
reviewed on expedia
5 out of 5 stars
Very appreciated water park for children. Quiet area, transportation required. Recommend this place for families with children.
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Elizabeth
20 Jan 2022 - 23 Jan 2022
reviewed on hcom
5 out of 5 stars
Overall a very relaxing couples get away from Bangkok. Did not go into the water park which was included in our resort fee. But all families did so we had the infinity pool to ourselves most of the time!! The rooftop lounge and restaurant was top notch. Excellent service and views. Thank you!
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HON MAN HERMAN
21 Jan 2020 - 25 Jan 2020
reviewed on hcom
3 out of 5 stars
Everything is great and perfect during the 4 days staying at the hotel except the last breakfast (by hotel’s invitation) at the L27 Sky bar; which was totally destroying our happiness of staying at the hotel. Our family were facing the inhospitable service during the entire breakfast there (from waiter to the manager). The most horrible thing was that the western manager who dressed in black shirt was impolite and giving us a “dirty look” instead of saying goodbye when we were leaving the restaurant. It was an unexpected experience happening at a well known hotel brand. And it was ironically that we were invited by the hotel to join the breakfast there but facing a horrible service right before we left the hotel.......
A
30 Jul 2024 - 2 Aug 2024
reviewed on hcom
5 out of 5 stars
Nice place for family and full of enjoyment brought to kids but reservation for dinner buffet is only on friday or saturaday. Better to have all more week days. Many kinds of for breatfast.
A
22 Sept 2023 - 24 Sept 2023
reviewed on hcom
5 out of 5 stars
I've always wanted to visit due to its closeness to water park, which is an important entertainment for my kid. But I didn't expect the water park to be so close, literally a few steps from the ground floor of hotel. The most amazing feature is the wristband they gave us at check in, that could be used for room key, to enter water park, for water park locker, to pay for F&B etc. This is a game changer to free us from worry about belonging and could fully enjoy. The hotel itself also provides sufficient entertainment. From rooftop infinity pool to sky deck where you can walk on glass, kid room, game room, very nice and good selection breakfast buffet. We booked the basic room but still have sofa, table, even a spacious balcony with nice big chairs to relax on overlooking the spacious Hua Hin landscape. Plenty of storage with long counter in living area and bathroom. Japanese restaurant at water park parking lot was surprisingly delicious with wide variety of menu, and offered many different promotion including discount for hotel guests. Water park is well designed with all sorts of big and small slides, lazy river, wave pool etc that is fun for whole family and also compact enough to get around. All in all, so many delightful surprises that if I've known earlier, I'd have come visited way earlier. Definitely coming back with family. If they can add camera to the wristband, then I won't even have to bring my phone to water park! If have convenient store even better.